Hybrid Phone Customer Support Representative

Start Your Career Helping People Every Day

Join a team where your voice matters and your work truly makes a difference. We’re looking for friendly, dependable individuals to become Member Support Representatives in our fast‑paced, 24/7 contact center. If you enjoy helping people and want to grow your skills, this is the perfect place to begin.

What You’ll Do

• Be the first point of contact for members, providing helpful, professional support.
• Share clear, accurate information about our products and services.
• Navigate multiple systems while actively listening and guiding members through their questions.
• Assist with everyday banking needs—savings, checking, loans, credit cards, IRAs, and more.
• Recommend services that fit each member’s needs and help build strong, positive relationships.

What We’re Looking For

• Strong communication skills and a genuine desire to help people.
• Ability to stay organized and focused in a busy environment.
• A willingness to learn and grow— no experience required .

Job Type & Location

This is a Contract to Hire position based out of Winchester, VA.

The pay range for this position is $19.50 - $19.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Winchester,VA.

This position is anticipated to close on Apr 20, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.