Program Manager - Financial Services

About Infinitive
Infinitive is a data and AI consultancy that enables its clients to modernize, monetize and operationalize their data to create lasting and substantial value. We possess deep industry and technology expertise to drive and sustain adoption of new capabilities. We match our people and personalities to our clients' culture while bringing the right mix of talent and skills to enable high return on investment.

Infinitive has been named “Best Small Firms to Work For” by Consulting Magazine 8 times, most recently in 2025. Infinitive has also been named a Washington Post “Top Workplace”, Washington Business Journal “Best Places to Work”, and Virginia Business “Best Places to Work.”

We are seeking an experienced, high-energy Program Manager to lead a critical, high-profile integration and strategy program for one of our premier financial services clients. This role sits at the intersection of strategic operating models, technical architecture migration, and cultural synthesis.

Key Responsibilities

1. Program Operating Model & Governance

• Establish Structure: Define and execute the end-to-end program structure, decision-making frameworks, and overall operating model.

• Risk & Transparency: Drive proactive risk assessment and mitigation strategies, creating clear visibility into milestones, dependencies, and delivery velocity for all stakeholders.

• Governance: Implement rightsized governance processes that streamline decision-making without creating unnecessary bureaucratic friction.

2. Acquisitions Tenant Strategy & Architecture Alignment

• Long-Term Alignment: Secure cross-functional alignment on how the acquired lending line of business will operate as an "Acquisitions Tenant" within the parent organization's ecosystem.

• Operating Patterns: Partner closely with enterprise architecture teams to ensure that as new technical and cloud architecture patterns are established, a parallel operating and maintenance model is built to support them.

• Shared Responsibility Frameworks: Define clear ownership boundaries, shared configurations, and cross-platform responsibilities between the newly integrated lending business and existing core platform teams (e.g., core card services).

3. Executive Storytelling, Culture & Change Management

• Executive Synthesis: Synthesize complex, highly technical program activities and engineering milestones into concise, high-impact business updates for executive leadership.

• Cultural Integration: Act as a bridge between organizations, intentionally driving activities that blend legacy teams into the parent company’s culture and operational rhythm.

• Celebrate Wins: Champion a positive team environment by consistently highlighting milestones, celebrating wins, and maintaining team momentum across a multi-year roadmap.

Qualifications & Experience

• Financial Services Expertise: 5–8+ years of program management experience specifically within the financial services sector (Retail Banking, Credit Cards, or Consumer Lending preferred).

• M&A / Integration Experience: Proven track record of managing complex technical and operational integrations, tenant strategies, or post-acquisition scaling.

• Technical Literacy: Comfort collaborating deeply with enterprise architects, cloud engineers, and product teams. You don't need to code, but you must understand modern architecture constraints and system dependencies.

• Master Storyteller: Exceptional communication skills with the ability to turn deep technical jargon into crisp, visual, and strategic narratives for C-suite and SVP-level executives.

• Consultative Mindset: Prior consulting experience (or a strong consulting delivery style) — able to handle ambiguity, build relationships quickly, and drive consensus across competing organizational priorities.