Student Support Associate (Multiple)
MULTIPLE POSITIONS TO BE FILLED FROM THIS POSTING (01478A / 01479A / 01480A)
The Student Support Associate at Old Dominion University (ODU) serves as a frontline representative in a centralized, tiered support One Stop, with primary emphasis on providing high-quality customer service to current students and families. This position supports multiple functional areas across the institution including financial aid, registrar, student accounts, and military benefits and certification services, among others.The Associate is responsible for resolving student inquiries through in-person, phone, email, chat, and virtual channels while ensuring a seamless and student-centered experience. The role requires strong communication skills, problem-solving ability, professionalism, a commitment to student success, and the ability to escalate complex matters to the appropriate next tier per established protocols.
This position may require work outside of standard business hours, including evenings, weekends, and holidays, based on operational needs. It also may require participation in outreach initiatives and campus events as needed.
This is a non-supervisory position focused on service excellence, accuracy, and operational consistency.
Recommended Jobs
Director of Estimating
Director of Estimating JOB-10047030 Anticipated Start Date July, 20, 2026 Location Beaumont, TX Type of Employment Direct Hire Employer Info Our client i…
Tax Manager
Position Title: Tax Manager Location: Reston, VA — Hybrid, three days per week on-site Assignment Type: Permanent Hire Compensation: $140,000 – $170,000 / Annually, plus an annual perfor…
Professional Development Coordinator
The Association for Fundraising Professionals (AFP) is looking for an Professional Development Coordinator. This part-time position (approximately 20 hours per week) is located in Arlington, VA. The…
IT Financial Manager
IT Financial Manager JOB-10047396 Anticipated Start Date September 7, 2026 Location Kansas City, MO Type of Employment Contract Employer Info Our client …
Branch Chief, Planning&Mgt., Proj Coordination, Acq./Condem.
Job Description and Duties Under the direction of the Supervising Right of Way Agent, the Senior Right of Way Agent performs all duties necessary to manage the Right of Way functional unit to whic…
School Secretary -- Office Manager
Join a school staff and community that is preserving & developing Catholic culture for the next generation. Holy Family Academy in Manassas, VA is hiring a full-time School Secretary & Office Manager…
Residential Service Plumbing Technician
Job Description Job Description Join the PlumbLife Plumbing Team Richmond, VA | Service Plumbing Technicians Wanted At PlumbLife Plumbing , we’ve built our name on delivering exceptional re…
Nursing Supervisor (RN Unit Manager)
Job Description Job Description Are you a compassionate nurse looking to make a real difference? Join our dedicated team in a skilled nursing facility where every day is an opportunity to provide…
Senior Auditor / Accountant (N)
ONSITE Who We Are : Founded in 2007, SimIS Inc. is an innovative information technology solution Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilitie…
Enterprise Architect TS/SCI CI poly
TENICA is looking to hire a Ground Engineering Enterprise Architect. This position provides expertise in Enterprise system architecture, technology standards, and enterprise frameworks. Supports …