Apartment Maintenance Technician ($2,000 Sign on Bonus)
- Deliver timely, clear and courteous customer service 100% of the time.
- Proactively care for the physical building and the community by maintaining the plumbing, electrical, HVAC and appliance systems.
- Respond to service tickets swiftly, document and communicate service status consistently, and prioritize service requests thoughtfully.
- Build trust and positive rapport with residents by being respectful and empathetic while making repairs in their homes.
- Know the make-ready schedule, monitor apartment vacancies daily and initiate the turnover process in accordance with Company standards.
- Perform preventive maintenance and safeguard equipment with regular tune-up.
- Conduct daily community walks, inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal.
- Collaborate with the leasing and customer experience team by cordially and consistently escalating urgent maintenance related matters and communicating all other community concerns.
- Contribute to the team’s success by achieving individual goals and supporting team goals.
- Has a passion for people and community. We welcome everyone!
- Has a proven work history of delivering responsible, high-quality maintenance services in the residential apartment industry or similar industry.
- Has a passion for people and community. We welcome everyone!
- Well versed in all phases of HVAC and mechanical systems.
- Universal EPA/CFC or CAMT Certification.
- Has reliable personal transportation.
- Is able to be on call, work outside of standard business hours, and report to the property in 30 minutes or less in the event of life safety incidents.
- Knowledge of preventive maintenance and life safety systems.
- Knowledge of MS Office (Excel and Word) required, as well as previous experience with industry specific management software, such as Yardi.
- Champions commitment to a culture of belonging through diversity, equity, inclusion & accessibility initiatives.
- Demonstrates resilience and commitment to deliver and be accountable for the results.
- Believes in the value of teamwork, understanding that we finish stronger together.
- 401(k) Matching: Plan for your future with our generous 401(k) matching program.
- Dental Insurance: Keep your smile bright with our comprehensive dental coverage.
- Health Insurance: Choose from 3 plan options to find the perfect fit for your healthcare needs.
- Life Insurance: Gain peace of mind for you and your loved ones with our company-paid life insurance policy.
- Disability Insurance: We've got you covered with both short-term and long-term disability insurance.
- Paid Time Off: Recharge and relax with our paid time off policy.
- Paid Holidays: Celebrate life's moments with paid time off on holidays.
- Pet Insurance: Because we know your furry friends are family too!
- Rent Discount: Enjoy a 30% discount on rent at any of our communities to make your living situation more affordable and stress-free.
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