IT Help Desk

Job Description

Job Description

RQ Construction is looking for an IT Help Desk Technician to join our team in Virginia Beach, VA. Serving as the frontline resource for technical support, you'll assist employees across our offices and active construction sites to keep operations running smoothly. Core responsibilities include diagnosing and resolving hardware, software, and network issues in alignment with company policy and DoD cybersecurity requirements. You'll manage the support ticket queue, deploy and maintain IT equipment, assist with onboarding new team members, and coordinate technology setups at both office and field locations - working alongside internal IT staff, project teams, and vendors to keep our technology infrastructure secure and dependable.

Since its founding in 1996, RQ Construction has built a strong reputation as a go-to Design-Build firm serving commercial and government clients throughout Southern California. The company has since grown into a national contractor with projects active across the country. Specializing in accelerated delivery of new commercial construction, we work with both public and private sector clients - with a significant portion of our portfolio dedicated to the Department of Defense.

Pay: $29.00-$35.00 per hour DOE

Benefits: Medical, Dental, Vision, 401K with match

Qualifications:

• High school diploma or equivalent required
• At least three years of practical experience providing end-user support, including diagnosing hardware/software issues and managing IT devices in a professional environment
• Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft credentials are strongly preferred
• Experience supporting users in construction, engineering, or design-related industries is a plus

About RQC, LLC:

RQC is an integrated design and construction company specializing in Design-Build project delivery for federal, government, and private sector clients. With deep roots in Department of Defense contracting, we bring a proven track record to some of the most demanding projects in the industry. Our guiding mission is simple: "to provide our customers with the best built environment while being the first choice of all stakeholders."

We offer a comprehensive range of capabilities - including construction management, architectural design, trade services, virtual design and construction, and LEED/sustainable design - and routinely deliver projects valued between $30 million and $100 million. Our completed work spans California, Florida, Georgia, Louisiana, North Carolina, Puerto Rico, South Carolina, Virginia, and Washington, with international experience at U.S. Naval Base Guantanamo Bay, Cuba.

Everything we build is rooted in three guiding principles: Quality, Integrity, and Leadership. We cultivate a team-oriented culture that values new ideas and holds itself accountable to clients, partners, and communities alike. For the right candidate, that means joining an organization that invests in its people - offering a rewarding work environment, strong compensation, and a robust benefits package.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, gender (including gender identity and gender expression), religion (all aspects of religious beliefs, observance or practice, including religious dress or grooming practices) marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer or a record or history of cancer, and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, veteran status, or any other basis or status protected by federal, state, or local law or ordinance or regulation.

All candidates considered for hire must provide evidence of identity and U.S. work authorization at the time of hire. Additionally, all candidates must successfully pass a drug screening and commercial criminal background check, including a stricter Department of Defense background check, for access to job site at military base (if applicable for position being hired for).