Sales Operations Specialist

Job Description

Job Description

Sales Operations Specialist

LHH Herndon, Virginia, United States (On-site)

LHH Recruitment Solutions is seeking a Sales Operations Specialist at our manufacturing client in Herndon, VA. The ideal candidate is a true B2B CSR role in manufacturing handling orders through creation of Purchase Orders through fulfillment to the customer.

Sales Operations Specialist

The Sales Operations Specialist plays a key role in approving and processing accurate orders in a timely manner. This position will serve as the primary contact for internal and external customers.

Responsibilities:

• Develop detailed knowledge of order process management

• Process orders, new and replacement, for customers (internal and external) as required

• Assist operations with order adjustments as needed

• Work with the sales organization to ensure data accuracy in Salesforce.com

• Support sales team members with account setup, order processing, billing issues, shipping, escalations, and associated customer-related assistance, as needed.

• Sales Force CRM management (changes to records, fields, workflows, validation, reports)

• Review and maintain contract accuracy to include ordering, changes to contract, trial conversion, and reactivations

• Monitor multiple email inboxes and respond within a timely manner

• Other projects and assignments, as required

Experience:

• ** Bachelors degree REQUIRED; Accounting, Finance, Operations or Project Management

• ** The desired candidate would be a college graduate with experience in a few professional roles

• ** Experience with EITHER an ERP or CRM: Both preferred but not required. Salesforce CRM preferred

• Strong written and oral communication skills

• Proficient with MS Office Suite (Excel, Word, Access, Outlook)

• Experience with Sales Force and Great Plains ERP system

• Order processing, customer support and billing experience

Pay range and compensation package

Compensation: $25-28 per hour

Location: hybrid (2 days onsite and 3 days remote)

Equal Opportunity Statement

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.

Pay Details: $25.00 to $28.00 per hour

Search managed by: Bert Baloga

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to uat.lhh.com/us/en/candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.