Operations Supervisor

Kohl's
Newport News, VA

About the Role

In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.

What You'll Do

Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment

Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices

Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes

Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl's tools and resources

Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards

What Skills You Have

Required:

Must be at least 18 years of age or older

Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals

Strong verbal/written communication and interpersonal skills

Flexible availability, including days, nights, weekends, and holidays

Preferred:

2 years experience in retail or similar industry

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

Ability to perform the accountabilities listed in the "What You'll Do" Section.

Ability to satisfactorily complete company training programs.

Ability to comply with dress code requirements.

Basic math and reading skills, legible handwriting, and basic computer operation.

Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.

Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.

Perform work in accordance with the Physical Requirements section.

Physical Requirements

Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.

Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.

Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).

Ability to visually verify information and locate and inspect merchandise.

Ability to comply with health and safety standards.

Pay Starts At: $18.10

Posted 2026-03-11

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