Patient Access Representative

Women’s Health of Central Virginia, Inc. is currently seeking a full-time Patient Access Representative to join our team! We are looking for a candidate that poses a pleasant personality, professional demeanor, positive attitude, team player, quick thinker and the ability to adapt to change. This role if more than just a job it is an opportunity! In addition to working directly for a privately-owned physician’s office, team members gain life experience that goes far beyond just providing an array of services to our community in a friendly environment.

Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It’s a Great Place to Work Our leadership team considered our team members to be more than just employees; they are a highly valued part of our business. Our high retention rate is proof that team members really enjoy working with our team.

POSITION SUMMARY
The Patient Access Representative acts as the first face of our organization. This individual is responsible for scheduling appointments, obtaining patient information, and verifying medical insurance information. He or she should be able to interact with patients on a friendly and professional level at all times.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement

• To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Answer calls, as well as welcoming and assisting patients and visitors.
• Schedule and confirm appointments, tests, treatments, and other procedures.
• Obtain and update patients’ personal and health information.
• Create and maintain electronic health records.
• Prepare patients’ files for consultation and evaluation.
• Manage inquiries and relay messages about scheduling, referrals, and prescription refills.
• Verify medical insurance information, as well as mediate between patients and medical insurers.
• Collect co-payments from patients and following up on medical insurance claims.
• Enter payment information into an electronic billing system.
• Maintain an office supply inventory and replenish stock in a timely manner.
• Maintain a knowledge of basic medical terminology and inventory management.
• Maintain excellent organizational and communication skills.
• No Experience is Necessary if you meet the following criteria
• We are looking for friendly, compassionate, and enthusiastic individuals who enjoy serving customers. We are also looking for candidates that have a can do attitude. We will teach you everything else you need to succeed.

Job Type: Full Time
Salary: Non-exempt, hourly