Director of Facility Operations

Job Description

Job Description

Company Description

WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

The Director of Facilities Operations, under the direction of the Executive Vice President within CMI’s IFM Integrated Facilities Management services division, will support business development and operational efforts for O&M, Custodial, Grounds, and Logistics service programs at CMI’s various sites throughout the US as needed.

• Business Development Support –
  • Read RFP/RFI packages to understand scopes of work and provide feedback based on knowledge of CMI operations, resources, capabilities, past performance
  • Travel to potential job sites as needed to conduct business development site visits
  • Identify local specialty vendors and acquire pricing for services
  • Participate in technical and cost proposal reviews in collaboration with CMI business development staff
  • Participate in the pricing process for new opportunities
  • Work with CMI business development personnel to onboard new contracts (i.e., staffing, transition, orientation logistics) prior to award and serve as onsite Transition Manager for any new project awards
  • Collaborate with HR to screen and interview key personnel roles
    
    
• Operational Support –
  • Travel to client sites to fill in as onsite backup for any vacant Project Manager role while sourcing a full-time PM, wherein tasks would include managing daily operations of assigned facilities and maintenance programs including staff, contractors, and vendors
  • Meet with current clients and CMI Project Management to ensure contract compliance and customer satisfaction with ongoing work
  • Exercise discretion when making recommendations concerning appointment, retention, promotion, and assignment of Facilities Operations personnel, collaborate closely with CMI Human Resources
  • Provide support and assistance as needed to address site-specific issues and customer concerns
  • Support site Project Management during any staff surges
  • Assist site Project Management in responding to customer complaints as needed

• Bachelor’s degree
• Eight (8) or more years of professional experience in Facilities Management directing O&M teams, preferably within government facilities of at least 1M sq ft
• Five (5) or more years of supervisory experience of Operations & Maintenance staff
• Must be willing to travel multiple times per month and with short notice as needed
• Must have one or more facilities related educational or experience related designations, such as: PMI Project Management Professional (PMP), International Facility Management Association (IFMA), Certified Facility Manager (CFM), or Certified Energy Manager (CEM), or equivalent

Additional information

WHAT’S IN IT FOR YOU?

• Be part of an industry that's more important than ever!
• Employee Referral Program!
• Career advancement opportunities.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

CMI is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.