Retail Sales Associate

Lead Retail Guide

At Orvis, our Sales Associates are front line Retail Guides inspiring, outfitting, and guiding customers on their outdoor adventures.

Orvis is where passion and a career meet.

Seeking a dynamic Lead Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager, you will:

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Set the tone for your team to consistently deliver an exceptional customer experience
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

We're looking for:

• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
• Ability to engage customers and to suggest product in an authentic and helpful manner
• Confidence in observing and coaching selling opportunities to develop the team
• Strong computer skills; ability to learn and apply business programs and assist others
• Ability to solve problems for customers and associates, handling ambiguity with sound judgment
• Reliability and responsibility to open and close the store
• Creativity and visual merchandising skills are a plus
• Ability to reach, move, and handle merchandise, reaching high and crouching low, lifting up to 30 pounds, and the stamina to execute floor sets
• Ability to lead the sales floor for extended periods of time
• Maintain a safe, clean and orderly workspace by following all safety policies and procedures

What we offer:

We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:

• Medical, vision, and dental coverage
• Monthly Team Incentive Program
• Employer Matched 401(k) savings plan
• Paid time off and holiday pay
• Generous associate discount, and opportunities to earn travel credits in partnership with Orvis Adventures - Travel Division
• Fly Rod loaner program