Accounting Clerk

Job Description

Job Description

A global financial services company is seeking an Accounting Clerk for their office in Glen Allen, VA.

Duration: Temporary-to-Hire

Location: Glen Allen, VA

Essential Functions and Responsibilities:

• Support processing of daily refunds, review daily service center tickets, email correspondence from internal and external customers to ensure accurate processing of daily redemptions. All exceptions/errors must be resolved timely.

· 2 years of experience in a detail oriented work environment preferably either Billing, AP or AR

· Assist in monitoring and researching open receivables and support tickets in order to meet key performance metrics.

• Assist with performing weekly and monthly reconciliation and invoice review. This includes the generation of departmental reporting used for billing and reconciliation.

· Prepare and generate the appropriate client reports for internal and external individuals in an accurate and timely manner.

· At least 2 year of customer service experience.

· Ability to manage large data elements in an organized and timely manner.

· Ability to navigate and multi-task between various systems and processes to more efficiently reconcile transactions.

· Attend training classes for the launch of new programs and/or recurring training. The expected result is to retain this information to effectively service customers.

· Maintain updated process documents

· Work on special project as required

Knowledge, Skills and Abilities:

· Proficiency in Excel and Microsoft Office products (i.e. Pivot Tables and VLOOKUPs)

· Possess effective communication skills, both verbal and written.

· Demonstrated problem solving skills & strong mathematical skills.

· Enthusiastic/Motivated individual

· Must be able to adapt to new and different computer programs and software to enable efficient data gathering and analysis

· Ability to research, compile, analyze and interpret data

· Good written, verbal communication and collaborative skills

· Strong organizational and communicational skills, detail oriented

· Ability to work independently