Windows/Red Hat Field Support Services Analyst

Program Overview

Provide warfighters with reliable strike planning and execution tools for Theater Missile Programs while modernizing and expanding beyond Tomahawk missiles. Our work includes developing and maintaining proprietary software, offering full lifecycle support from design to deployment, and ensuring compliance with cybersecurity standards.

About The Role

Peraton is searching for a Field Service Engineer to support our customer site at the Cruise Missile Support Activity Atlantic (CMSA LANT) in Norfolk, VA.

As a Field Service Engineer, you will be supporting the Theater Mission Planning Center (TMPC) products developed by Peraton. You will be working directly with the customer onsite. Candidate must be team oriented and able to work in a DoD environment.

What you'll do:

• Provide TMPC system administrator support
• Troubleshoot and diagnose system/software issues
• Maintain systems with software and security updates
• Support system upgrades/installations
• Help desk support for TMPC products
• Investigate and report software discrepancies
• Monitor system performance and product assurance

Qualifications

What you'll need:

• Education: 5 years with BS degree, 3 years with MS, and 0 years with a PhD, or at least 9 years of related work experience in lieu of degree
• Clearance: active TS/SCI required
• Clearance: Security + required or obtain within 3 months of starting
• Technical knowledge and experience with Microsoft products, including: Windows 11, Server 2019/2022, RedHat 7.x/8.x/9.x Operating Systems, SQL; PowerShell, and Office; Microsoft SQL Server or SQL Server Management Studio, Active Directory, RedHat Virtualization
• Strong Windows background – Windows/RedHat
• General knowledge of networking

Desired skills:

• Possess software and/or systems engineering skills
• Operational knowledge of TMPC
• Prior U.S. Navy experience with Tomahawk background

SCA / Union / Intern Rate or Range

Details

Target Salary Range: $86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at

Application Duration Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.