Pharmacy Technician
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB or ExCPT certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB or ExCPT certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB or ExCPT certification as condition of promotion to senior technician.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB or ExCPT certification.
Recommended Jobs
Driver
Private Family in McLean, VA Seeking Full-Time Driver Position: Full-Time Driver Location: McLean, Virginia Schedule: Flexible schedule with availability for some evenings and weekends as ne…
Youth Soccer Coach - Fall - Part Time
Youth Soccer Coach - Top pay, work in the community, and impact children's lives. Would you like to earn above-average pay while staying active and promoting life skills through Soccer? We offer …
Automotive Technician
Job Description Job Description Benefits: Weekends off HSA Health insurance Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off …
Civil Engineer
Title: Civil Engineer Location: Surry, VA 23883 Contract:12 months +, with opportunity for extension Pay Rate: $55-$60/hr Job Description: Are any certification required: Professional E…
Nurse Practitioner-Part Time- Richmond, VA
Legacy Care’s independent medical group is committed to delivering exceptional patient care in post-acute care settings across Virginia. Our mission focuses on personalizing patient healthcare experi…
RN Manager Emergency Room
Cooperidge Consulting Firm is seeking an RN Manager, Emergency Room for a top acute care hospital in Salem, VA . This leadership opportunity is ideal for an experienced ER nurse leader who thr…
Leader Shift
Job Description Job Description We are seeking a Leader Shift to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team. Responsibilitie…
Assistant Superintendent - Alexandria, VA
Job Description Job Description Love Where You Work! If working for a team of dynamic professionals that create award-winning projects for some of the world’s most successful companies sounds…
Kids Club Associate - Fairfax Station
Job Description Job Description Overall Scope: The Kids Club Team Member provides all the necessary primary care for infants, independent and group activities for toddlers and direct supervision…
Senior Electrical Engineer
Job Description Job Description Job: Senior Electrical Engineer PE Location: Helena, MT (remote work is available) Description: FourFront Design, Inc. has an opening for a senior leve…