General Manager

Description

Additional Information: This hotel is owned and operated by an independent franchisee Crescent Hotels & Resorts. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Crescent Hotels and Resorts is seeking an experienced Hotel General Manager to manage the exceptional Delta Hotels by Marriott Virginia Beach Waterfront Suites.

Opportunity meets oceanfront: As General Manager of Delta Hotels Virginia Beach Waterfront youll drive performance at a premier coastal destinationaligning owner priorities activating a high-performing team and delivering unforgettable guest experiences from sunrise over the Chesapeake Bay to sunset on our private beach.

Managed by Crescent Hotels and Resorts and part of the Marriott family our associates are offered industry-leading competitive wages a full range of benefits as well as access to associate rate discounts at Marriott properties across the globe.

Crescent was started with a deep belief in our people encouraging them to apply their energy passion and unique abilities to make our hotels run remarkably. Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow so does Crescent.

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs best in class learning and development or our travel discounts that feed your inner explorer we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

Excellent compensation package
Operational incentive plan eligibility
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with our Crescent managed properties in North America for you & your family members

What will you be doing

Create and maintain customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotels profitability goals.
Perform administrative duties including reading and writing reports dictating memorandums and orally communicating with guests managers corporate office local associations etc. Critically review reports of occupancy revenue etc.
Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan annual budget and annual and monthly forecasts etc. Formulate complex reports. Communicate with the public staff corporate office and owners.
Interview hire train supervise and counsel department managers in the efficient operation of their respective area(s). Meet with develop and delegate improvement plans for operation and review performance of management team.
Recommend performance evaluations resolve problems provide open communication.
Participate in community affairs and maintain positive public image for Crescent and hotel. Meet with potential and current clients and promote hotel.
Communicate both verbally and in writing to provide clear direction to staff.
Physically tour and visually inspect property on a daily basis. Monitor cost control property condition cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers.
Travel to attend corporate meetings sales trips and serve on committees such as Research Development and Standards committee.
Appropriate handle associate issues in conjunction with People & Culture following Crescent policies.
Perform any other job-related duties as assigned.

Qualifications/Experience:

Minimum of 5 years experience as a hotel General Manager is required.
Minimum of 3 years experience in a full-service hotel is required.
Working knowledge of financial/accounting procedures is required.
Ability to read write and speak the English language fluently.
Marriott Full-Service experience highly preferred.

Excellent compensation package Operational incentive plan eligibility An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Discounts with our Crescent managed properties in North America for you & your family members

This company is an equal opportunity employer.

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Required Experience:

Director