Imaging Center Hospitality Associate
Imaging Center Hospitality Associate | Fairfax, VA | Weekdays Only Fairfax Radiology Centers — the largest radiology practice in Northern Virginia — is seeking an Imaging Center Hospitality Associate to join PET CT Team in Fairfax, Virginia. Curious to know more about this role? Watch this video from one of our Imaging Center Hospitality Associates: Day in the Life of an Imaging Center Hospitality Associate As the first point of contact for our patients and their families, you’ll play a key role in ensuring a welcoming, seamless, and supportive experience. This position requires professionalism, empathy, attention to detail, and the ability to balance hospitality with accuracy in every interaction. You’ll also uphold our Imaging Center Hospitality Standards , ensuring confidentiality, courtesy, and teamwork in all aspects of patient service. About the Role
This is a full-time, benefitted position located in our Fairfax PET CT Center.
- Schedule: Monday – Friday, 9:00 AM – 5:30 PM (No weekends, major holidays, or call!)
- Perks: Free on-site parking, and uniform allowance
Fairfax Radiology Centers offers a competitive and comprehensive benefits package, including:
- Uniform Allowance
- Generous PTO and Paid Holidays
- Medical, Dental, Vision & Life Insurance
- Employer-Paid Short- and Long-Term Disability Insurance
- Profit Sharing Plan
- Tuition Reimbursement
- Opportunities for growth and professional development in patient services and healthcare administration
- Greet all patients and guests promptly, providing a friendly and professional welcome
- Assist patients with the check-in process, including obtaining ID, orders, insurance information, and payments
- Register patients accurately in RIS, scan necessary documents, and ensure data integrity for billing and claims
- Verify orders and pre-authorizations in MedInformatics (MI); escalate discrepancies as needed
- Maintain a clean, organized reception and waiting area to ensure a comfortable, patient-focused environment
- Monitor patient arrivals and wait times, keeping patients informed of delays and escalating concerns to the Radiology Center Manager when necessary
- Answer and screen calls courteously following FRC Phone Etiquette Rules; transfer or relay information as appropriate
- Assist with same-day scheduling needs, walk-in x-rays, and other exams within the center
- Provide additional support tasks such as burning/loading DVDs and releasing records
- Uphold confidentiality, comply with OSHA, HIPAA, and other federal/state regulations
- High school diploma or GED required
- Minimum 1 year of customer service or hospitality experience (healthcare experience a plus)
- Strong interpersonal and communication skills; ability to demonstrate respect, empathy, and professionalism even in stressful situations
- Comfort interacting with patients while handling administrative tasks
- Strong organizational and multitasking skills in a busy environment
- Proficiency with computers, ability to toggle between multiple screens, and efficient keyboard use
- Enthusiasm, professionalism, and a solution-oriented approach
- Ability to move throughout the office and handle items at/above/below desk level
Fairfax Radiology Centers, LLC (FRC) is the largest radiology practice in the Washington, DC metropolitan area. With more than 110 subspecialized radiologists and 700 employees, FRC provides advanced medical imaging at 20 outpatient locations throughout Northern Virginia. We partner with hospitals and healthcare providers across the region to deliver exceptional patient care and specialized diagnostic services. Equal Opportunity Employer
FRC is committed to diversity, equity, and inclusion. We provide equal employment opportunities to all employees and applicants regardless of race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, disability, veteran status, genetic information, or any other protected characteristic. Ready to make a difference as the welcoming face of our PET CT Center in Fairfax, Virginia? Apply today to join FRC as an Imaging Center Hospitality Associate!
Recommended Jobs
Software Analyst - Vienna, VA.
Software Analyst – Vienna, VA. Seeking candidate with Master's degree in Computer Science, Engineering, or related field and two (2) years of software design and development experience required. Alte…
Software Architect SME - TS/SCI with Polygraph
Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise t…
Busser at The Egg Bistro
Job Description Job Description The Egg Bistro in Chesapeake, VA is looking for one busser to join our 50 person strong team. We are located on 501 Kempsville Rd. Our ideal candidate is a self-st…
Senior Project Engineer - Hardware (Space & Embedded Systems)
Senior Project Engineer – Hardware (Space & Embedded Systems) Location: Fairfax, VA (Onsite) Employment Type: Full-Time Reports To: Director of Engineering About This Opportunity Our …
Maintenance Manager
The Maintenance Manager, under the direction of the Community Manager, is responsible for all physical operations and maintaining curb appeal of the apartment community. You will spearhead all preven…
Cybersecurity Vulnerability Analyst
Cybersecurity Vulnerability Analyst Location: Arlington, VA Must have an active Top Secret Security Clearance Node is supporting a U.S. Government customer to provide cybersecurity vul…
Enterprise Architect (Life Insurance) #3525454
Job Description Job Description Be Part Of A High-Performing Team: This role joins a centralized Enterprise Architecture (EA) function that is being rebuilt and strengthened to create clearer …
Hotel Turn Tech
DBS Staffing Services, Inc. is seeking a dedicated Hotel Turn Tech to join our client's team. As a family-owned staffing company, we pride ourselves on connecting talented individuals with reputable …
Heavy Civil Pipelayer
Job Description Job Description Salary: DOE Start Date: As soon as possible Construction Site Location: Fredericksburg, VA Why Join Ulliman Schutte? We are Building a Better Environmen…
Teacher Assistant for Twos
Summary We are a full-day preschool in Arlington, Virginia, where learning is an adventure. Rooted in the Reggio Emilia approach, we embrace Learning through Play to nurture the whole child—phys…