Administrative Assistant

Job Description

Job Description

Office Admin/Clerical/Coordinator/Assistant -CPA Firm

To be considered for this position, applicants must live in or be within 20 minutes of Virginia Beach, VA.

We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, ordering office supplies, marketing, answering the phone, billing, responding to emails, filing, and any other matter relating to the overall efficiency of the office. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!

This position requires previous experience and a high proficiency with computer programs, organizational skills, and communication.

This is not entry-level.

$38,900 - $45,000

• Act as a point of contact for complaints or questions from customers and respond in a timely manner
• Manage all paperwork in the office and create a process for team members to follow to ensure efficiency

• Ability to multitask, meet deadlines, and work in a fast-paced environment
• Billing
• Proficient with computer programs, WORD, EXCEL, OUTLOOK, ZOOM, and ADOBE ACROBAT

• High school diploma or GED required, some college experience preferred
• Navigates computer programs with ease to provide a quick front-desk experience for customers
• Prior experience in office management or our industry is a plus
• Enjoys talking with customers and can communicate through verbal and written channels
• Shows ability to quickly finish very detailed work

Stephen Merritt, CPA, PC, is dedicated to providing tax preparation and accounting services for small and medium-sized businesses as well as their families throughout the Hampton Roads area. It is our goal to maintain a strong relationship with clients. We attribute our firm's current growth to client referrals, which only occurs because our top priority is client satisfaction.