SAP NS2 Technical Service Manager

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SAP NS2 Senior Technical Service Manager with S/4 HANA-Virtual

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services Inc. ® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

All internals must have manager’s approval to transfer.

This position requires access to customer data. Must be a U.S. citizen; SAP NS2 does not offer Visa sponsorships for this role. All internals must have manager’s approval to transfer.

The Role:

Helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. This is an enabling function to help customers accelerate their cloud transformation journey delivering Business Value and Outcomes in the form and pace that customer wants out of their SAP landscape. You will analyze customer’s business requirements, problems, and act as a technical advisor for our clients and partners.

• Understands the customer business, goals and challenges in order to suggest solutions & services
• Identifies and positions Sovereign Cloud (SC) and Enterprise Cloud Services (ECS) services that deliver value to the customer from SC and ECS portfolio
• Identifies top issues, define and implement the action items across customer landscape - Designs optimal SAP configuration to maximize system performance and availability
• Drives technology discussions, innovations and recognized as the escalation point for technical issues

Education and Qualifications:

• Bachelor's degree in computer science, business or similar. Years of experience maybe used in lieu of a degree
• 8 + years of experience in SAP Technology Consulting with at least 5 years of experience in customer facing roles
• 8 + years of expertise with SAP Technologies and Products deployed on hyperscalers (AWS, Azure, GCP is a plus)
• 8+ years comprehensive knowledge on SAP Basis AND/OR S/4HANA architecture, conversion, migration path, methodology and tools, SAP HANA
• Understanding of SAP High Availability or Disaster Recovery architecture, network and virtual technologies (load-balancer, virtual machine)
• 8+ years deep experience in technical planning, implementation, configuration and integration of SAP solutions
• Excellent verbal and written communications skills in English

Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 159800 - 271600(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements:

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448739 | Work Area: Software-Development Operations | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid