Administrative Assistant
A Carter Lumber Administrative Assistant is responsible for providing administrative support to the Truss Plant which includes entering and generating quotes/orders, confirmation calls, assisting truss reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with truss plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.
Requirements:
- Excellent telephone and customer service skills
- Strong organizational and planning skills
- Ability to multi-task; Strong time management skills
- Strong attention to detail
- Exceptional written and verbal communication skills
- Previous customer service experience
- Knowledge of Microsoft Office including Outlook, Word and strong Excel experience
Responsibilities:
- Assists in creating orders in management system
- Confirms truss deliveries with customers
- Prints required layouts and documentation daily
- Ensures the paperwork process is running smoothly
- Answers office phone calls and directs calls accordingly
- Assists customers by providing information on products, stock and lead times
- Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of
- Performs clerical duties such as data entry, filing, copying and faxing
Benefits (full-time employees):
- Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
- Short and Long-Term Disability
- Company-paid life insurance and AD&D
- Optional supplemental life insurance
- Company-match 401(k)
- Vacation time and paid holidays
- Vendor incentives
- Room for growth; we promote from within!
- Military encouraged to apply!
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