Membership Renewal Representative, Bilingual Spanish
Job Description
Job Description
Position: Membership Renewal Representative, Bilingual Spanish/English
Location : Alexandria, VA (free parking). This will be hybrid after a successful training period. Training is 100% in office and will then switch to hybrd model of 3 days in office and 2 days remote
Start/End: ASAP and will be an ongoing contract
Hours: Mon-Fri, 8:30AM-5:00PM
Parking : Free
Attire: Business Casual
NOTE : **Candidates must pass a criminal background check and be bilingual in Spanish/English
Requirements:
· Customer support experience and proficiency with Microsoft Office Suite
· Excellent organizational, verbal and written communications skills
· Ability to multi-task and work independently
· Ability to communicate in an articulate, personable and diplomatic manner
· Display a positive, team-player attitude is essential
Duties include but not limited to:
· Assisting members and processing their requests received by mail, fax, on-line or telephone
· Additional administrative tasks such as processing mail, photocopying, faxing, collating, filing, etc. may also be required
· Answering a high volume of calls
· Data entry
· Maintain customer record database
· Process customer orders and payments
Company Description
Company Description
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