Business Manager - Integration Transformation & Strategy

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop strategies and help drive execution that ultimately directly impact the success of the Capital One and Discover integration. You will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Role:

We are looking for an exceptional and results-driven individual to join the Integration Transformation Office (ITO) team, driving the tech integration for the Capital One - Discover Financial Services (DFS) merger. The ITO team is at the heart of Capital One’s integration with DFS, helping set the vision and the plan to bring these two incredible companies together. The Integration Transformation & Strategy role has tech integration oversight over a number of critical workstreams, including the Global Payment Network, International and Associate Tech Enablement, as well as Vendor Rationalization.

As a Manager of Integration Transformation & Strategy at Capital One, you will drive strategy and execute on high priority projects for the company (tied to the success of the integration). You will work with smart and passionate people to deliver results that have a direct impact on the integration and tech transformation tied to the merger between Capital One and DFS. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will partner with the leadership of the Integration and Tech organizations, and with our partners across Capital One and Discover, to go well beyond top-level strategy and support them to define milestones, roadmaps, prioritize the work, determine how to measure results, and implement the recommended solutions. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

This is a fast-paced and rewarding role, with a mix of strategy and execution, where you get to work with a driven and tightknit team of top performers from across Capital One, and work closely with talented leaders to define our company’s future. This position will afford the right candidate extraordinary opportunities to spearhead Capital One’s next growth phase following the merger with DFS.

Primary Responsibilities:

• Partner cross-functionally with customers to provide strategic and tactical thought partnership to effectively drive project delivery. Build relationships and collaborate with key stakeholders to ensure delivery of commitments: Develop and maintain relationships with key partners. Become a trusted project manager, and strategic thought partner to integration leaders, and work closely with leaders to scope, prioritize, drive and support a range of integration and strategic initiatives, gather insights and requirements, ideate, and drive alignment.
• Designing, developing, and managing plans in a complex dynamic environment, revising needs to meet changing requirements. Crystallize and cascade down what are the right constraints or guardrails on which to operate.
• Strong business judgment, leadership and integrity: Be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.
• Determine appropriate program model and Governance for Controls, Monitoring, Risks and Key Decisions tracking. Seek automation outcomes including guiding the effort through material change and risk management frameworks.
• Develop and deliver senior level risk management governance, reporting and communications: Be comfortable raising flags and concerns early, and speaking up when milestones are at risk and/or working is not progressing.
• Strategic Project Support: Actively participate in cross-functional strategic projects related to the integration work. This will include:
  • Understanding strategic issues and the role of your team in addressing those issues,
  • Oversee the development of project proposals, work plans, primary and secondary research, and qualitative and quantitative analysis,
  • Manage ambiguity and consistently seek to drive clarity amongst team, partners and key stakeholders,
  • Package strategic and analytical insights into clear, concise, and “executive-ready” presentations. Craft storylines that clearly articulate findings, insights, and recommendations,
  • Directly liaise and communicate with senior leadership to move the organization to action. Communicate findings to senior management and to the broader organization, influencing upward and laterally to drive organizational change and alignment. Lead comfortably meetings of varying size, complexity and audience seniority,
  • Ensure that our recommendations are driven through to implementation by providing thought leadership and, when necessary, stepping in to lead execution.
• Team Leadership: Manage, mentor, and actively support the professional growth of junior team members. Serve as a primary onboarding point of contact for new associates, providing coaching, guidance, and informal mentorship. Seek opportunities to coach and elevate the skills of colleagues, through actionable feedback and collaboration on projects.
• Internal Leadership: Responsible for helping to lead and drive internal initiatives including but not limited to recruiting, staffing, diversity & inclusion, social activities, etc. Effective leadership within a matrixed organization is critical.

Basic Qualifications:

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 2 years of experience in analysis

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in analysis
• 2+ years of experience in financial services
• 1+ year of experience in consulting
• 2+ years of experience in project management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York, NY: $172,800 - $197,200 for Business Manager

Anytown, IL: $144,000 - $164,400 for Business Manager

McLean, VA: $158,400 - $180,800 for Business Manager

Richmond, VA: $144,000 - $164,400 for Business Manager

Riverwoods, IL: $144,000 - $164,400 for Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).