Controls Systems Operations Manager 1

Johnson Controls
Norfolk, VA

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

  • Competitive salary and bonus
  • Paid vacation/holidays/sick time - 15 days of vacation first year
  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
  • Extensive product and on the job/cross training opportunities with outstanding resources
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy
  • JCI Employee discount programs (The Loop by Perk Spot)

What you will do

The Controls Systems Operations Manager will lead a Branch Systems operation team consisting of Systems Technicians and Systems Designers. Assigns projects to Lead Systems Specialists and allocates appropriate resources (i.e., Systems Technicians and System Designers) to those projects. Provides site coordination support (job chargeable) on projects with high contract complexity to the Lead Systems Specialist as needed. Ensures work performed is in compliance with state, local and Federal legal requirements and operates on the job with the highest ethics. Adheres to and ensures Johnson Controls staff and subcontractors adhere to all safety standards.

How you will do it

  • Hires, retains, performance manages, and plans for career development of direct reports.
  • Prepares and delivers clear performance expectations, performance reviews, and development plans for direct reports.
  • Trains and mentors System Technicians and System Designers.
  • Acts as a facilitator for Systems Operations Technical Training (SO TechT).
  • Ensures that delegated tasks are done accurately, timely, billed, within budget, and within scope of the contract.
  • Adheres to safety standards.
  • High degree of regard to employee and subcontractor safety.
  • Coordinates and allocates resources between the assigned Lead Systems Specialists to ensure timely efficient installation and completion of projects.
  • Recruits Systems Designers and Systems Technicians with appropriate skills and proficiencies to meet the needs of the Branch.
  • Reviews and interprets contract terms and conditions and assists Lead Systems Specialists with site coordination tasks with projects of higher complexity including such tasks as representing Johnson Controls at site coordination meetings, coordinating subcontractors, project administration, and conflict resolution (i.e., job chargeable activities).
  • Assists the LSS in evaluating the contractual scope of work and the impact of client issued bulletins, field directives, and/or scheduling changes.
  • Assists the Systems Operations Team in finding opportunities and actively pursuing additional work through change orders.
  • Assists the Lead Systems Specialist in developing a Schedule of Values on projects of higher complexity that require detailed billing.
  • Pre-bid and pre-book project review with sales staff.
  • Develops and maintains viable long-term relationships with contractors, clients, consultants, and subcontractors in the community.

What we look for

Required

  • Minimum of 5 years of HVAC proven experience required.
  • Extensive knowledge of the principles of air conditioning with specific knowledge of Commercial Product lines required.
  • Minimum of a technical associate degree with six years of field experience or eight years of equivalent related field and site coordination experience in the HVAC industry.
  • Must have relevant technical hands-on experience, systems design, and commissioning of digital HVAC controls systems. Must have the ability to communicate technical material to a non-technical audience.
  • Previous supervisory experience required. Demonstrates solid coaching and interpersonal skills.
  • Must have knowledge of control theory and HVAC systems. Knowledge of project accounting, costing principles, and contracting required.

Preferred

  • Bachelor's degree.
  • Possesses good computer skills.
  • Leadership skills

HIRING SALARY RANGE : $89,000-134,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at

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Posted 2026-07-04

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