Psychosocial Manager | Remote

ICF seeks a highly qualified candidate to serve as the Psychosocial Manager to work on a national technical assistance project. The purpose of this project is to provide legal services for Unaccompanied Children from Office of Refugee Resettlement (ORR) care and custody and to expand the legal communitys skills and capacity to provide immigration legal support. The Psychosocial Manager is responsible for developing and overseeing psychosocial support services across the network for UAC seeking legal assistance and under universal representation. This includes the development of processes and tools to support all facets of the psychosocial legal work.

The successful candidate will have broad knowledge of psychosocial services provided in person and remotely including biopsychosocial assessments and trauma informed care.

Key Responsibilities

• Psychosocial Manager responsibilities include:
• Setting standards in conjunction with network providers for psychsocial services
• Work collaboratively across teams to identify knowledge gaps and training and technical assistance needs.
• Developing processes tools strategies and data collection fields for psychosocial services
• Insert trauma informed expertise into tools and strategies to be adopted by direct service practitioners
• Capture tools strategies and processes from partner organizations that can be standardized as best practice
• Coordinate all work with SMEs and partners in delivering psychosocial services.
• Inform all quality management and reviews of psychosocial services
• Work with the Stakeholder Manager to assure all services are provided across the network to meet the needs of UAC to participate meaningfully in their own legal representation

Basic Qualifications

• Masters degree in social work public administration or related field which requires an understanding of written communication. Licensed clinical practitioner.
• A minimum of 5 years managing projects tasks or equivalent of project management such as managing multiple aspects of deliverables deadlines and partner relationships
• A minimum of 3 years demonstrated ability to build and maintain strong stakeholder and partner relationships including balancing multiple perspectives/needs for capacity building projects.
• A minimum of 3 years experience doing assessments developing trauma informed interventions and making referrals of traumatized or vulnerable populations.

Preferred Skills

• Experience in project management and communication.
• Education and/or experience in the application of race equity diversity and inclusion of social justice strategies in human service settings.
• Working knowledge of the refugee immigrant and asylee challenges.
• Experience working for a refugee program.

Professional Skills

• Solid team builder and team player with proven ability to manage competing priorities perspectives and stakeholder needs.
• Exceptional project management skills with a focus on TA project management.
• Strong analytical problem-solving and decision-making capabilities.
• Ability to deal effectively with rapid change and to prioritize work quickly in response to changing needs.
• Ability to promote and contribute to an equitable and inclusive organizational culture and environment.
• Excellent verbal interpersonal and written communication skills.
• Demonstrated outstanding level of professionalism in providing administrative support including ability to exercise good judgment discretion tact and diplomacy.
• Proficient with MS office applications (i.e. Word Excel and PowerPoint).

Working at ICF

ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.

We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals with sincerely held religious beliefs in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist . All information you provide will be kept confidential and will be used only to the extent to provide needed reasonable accommodations.

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Candidate AI Usage Policy

At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process.

However we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed candidates are instructed to contact us in advance at . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is :

$89203.00 - $151646.00

Nationwide Remote Office (US99)

Required Experience:

Manager