Area General Manager (Herndon)

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The Area General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance. This position is based in Fairfax, VA supporting the Fairfax Connector. This position does require travel (25%) within assigned location.

Transdev Is Proud To Offer

• Competitive compensation package of minimum $180,000 maximum $220,000

Benefits Include

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities

• Provides guidance and management to operating locations.
• Senior level leadership of a large fixed-route service is required for this position.
• Previous experience implementing or managing BRT is preferred.
• Proven ability to oversee multiple operating facilities is needed.
• Ability to manage, large complex issues while multi-tasking is needed
• Experienced leader who can successfully manage client and union relationships is sought for this key leadership role in a large system.
• Prior high-level experience is required.
• Due to the demands of the position, candidates must relocate or live in a reasonable commuting distance to our office.
• Establishes business unit goals and financial performance criteria for operating locations.
• Represents Company with Clients concerning issues of passenger management, route scheduling, billing, maintenance, operator issues, and general logistics matters
• Maximizes efficiency of labor expenditures
• Effectively communicates with employees concerning area, regional, and Company goals, objectives, and policies.
• Coordinates frequently with regional staff to maintain continuity in policies and procedures. Manages and directs team members at two facilities.
• Manages daily operations and other issues
• Manages compliance with labor contracts and ensures cost-beneficial resolutions regarding labor/employee grievances
• Maintains Equal Employment Opportunity compliance and reporting
• Ensures all safety-related Company policies and procedures are adhered to within assigned areas. Establishes and maintains contacts with key customers to ensure overall enhancement of service levels, addressing and resolving service issues, while maintaining or improving service
• Oversees revenue contracts; inclusive of contract interpretation, scheduling and routing, billing and accounting, charter sales/bus leasing programs, and other activities
• Responsible for hiring, training, and developing of managers ensuring bench strength
• Establishes performance and other goals, monitors performance, and conducts annual performance reviews, MIP, and salary reviews
• Plans and coordinates strategic manpower issues
• Identifies areas for training improvement within the division
• Reports findings to the Regional Vice President, and various members of senior management
• Manages relationships with senior management and employees, externally with customers, suppliers, and contractors, industry associations, the community, politicians, regulatory agencies, and the media
• Ensures all maintenance programs are completed in a cost-efficient, timely manner. Manages OSHA compliance. Ensures equipment is safe, clean, and dependable
• Ensures area compliance with all safety training/standards and requirements to include drug and alcohol training/testing
• In conjunction with the Regional Vice President, develops annual capital and operating budgets and plans, provides ongoing monitoring of results and achievements of targets
• Responsible for the attainment of business and financial objectives and asset management
• Prepares necessary reports and ensures senior management and support staff are informed on business issues and pertinent matters
• Maintains an ongoing knowledge of industry practices and trends as they relate to operations at the depots
• Manages the set-up of operations departments for contract start-ups within assigned region or as needed
• Other duties as assigned by management to ensure the smooth operation of the region.

Experience Required

• Bachelors Degree or equivalent knowledge in Business Administration, Logistics, or Transportation.
• 5+ years operations management or transportation/safety experience.
• 5+ years' experience working with multi-unit locations.
• Senior leadership level experience with a large fixed-route operation
• Previous experience implementing or managing BRT is preferred
• Proven ability to oversee multiple operating facilities
• Ability to manage large, complex issues while multi-tasking
• Labor relations and union relationship management experience, inclusive of contract negotiations and arbitrations.
• Proven experience dealing with county, state and local government.
• Proven experience developing and presenting reports to various level of management in the company and with the client.
• Proven business development experience.
• Cost control and financial/budget experience handling multiple facilities and discipline
• Knowledge of federal and state employment laws (FTA, FMCSR, Title VII, OSHA, etc.).
• Excellent communication skills both written and verbal.
• Highly organized with ability to handle multiple projects simultaneously while exceeding established goals and objectives.
• Must be able to demonstrate poise, tact, diplomacy and possess good judgment and discretion.
• Excellent presentation skills required
• Excellent customer service and interpersonal skills.
• Must be detail-oriented and possess effective time management skills.
• Must be a self-starter and highly motivated
• Must be proficient in Microsoft Office software packages

Physical Requirements

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev the mobility company empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

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Job Category: Executive & Senior Level Management

Job Type: Full Time

Req ID: 5967

Pay Group: VDD

Cost Center: 146

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon