Commercial Real Estate Property Manager
- Regularly inspect and evaluate all building components, equipment, systems and grounds to ensure that the appearance and operation of the properties meet CCP standards.
- Coordinate routine technical service/response, 3rd party vendors and emergency response services, as required.
- Proactively develop, enhance and maintain emergency procedures and preventive maintenance programs.
- Assist leasing representatives and brokers who show managed space to prospective tenants.
- Manage the move-in process to CCP’s standards and tenant’s satisfaction.
- Ensure all CCP customers know you can assist them with their real estate needs.
- Visit tenants regularly and maintain a positive, productive and professional relationship.
- Complete documents pertaining to lease administration and coordinate all required activities with the assigned lease administrator.
- Assist with tenant renewals, expansions and contractions including coordination of move-outs.
- Provide the highest possible level of customer service to tenants.
- Fully utilize the CCP work order system, as it relates to your portfolio, to ensure that tenant service calls are handled to 100% customer satisfaction.
- Negotiate contracts with outside vendors to provide services as required and ensure the work performed by contractors is performed timely and appropriately.
- Meet CCP requirements regarding bidding and insurance levels for contracts and ensure the portfolio that you are assigned meets/exceeds all CCP internal audit standard requirements.
- Actively participate in the capital planning process.
- Develop and manage the annual budgets for assigned properties ensuring that the properties operate within budget and achieve/exceed targeted NOI.
- Increase revenue, proactively control costs and maximize property lease ability.
- Approve all invoices payable.
- Review monthly operating reports and explain budget variances.
- Review quarterly trial balances and ensure proper allocation of service costs.
- Manage collection of accounts receivable and tenant default situations.
- Monitor Real Estate taxes and evaluate possible appeals.
- Ensure accurate financial records, track income and expenses, manage budgets and provide financial statements to property owners and stakeholders to help owners make informed decisions about their real estate investments.
- Handle Tenant Improvements (TI) as assigned/directed, following all appropriate protocols.
- Provide required project status updates and participate TI reviews.
- Coordinate progress meetings and/or project planning to stay within schedules and on budget.
- Manage job cost/tracking sheets, punch lists and close out projects.
- In conjunction with accounting, lease administration and asset management, prepare and deliver accurate, timely and complete financial reports pursuant to CCP standards and PMA requirements.
- Forecast management plans and prepare weekly updates and monthly performance reports, providing all necessary detail and variance explanations including property activities and tenant relations.
- Create, maintain and report on all lease records in the commercial management module of Yardi accounting system.
- Prepare the analysis and reporting of actual operating performance with operative plan and prior year results to provide information to allow management to make informed decisions and drive business growth.
- Lead effort to minimize property exposure and losses.
- Obtain Certificates of Insurance and waivers from tenants, contractors, suppliers and other third parties, assuring adherence to safety guidelines pertinent to property visitors, tenants and employees.
- Direct employee participation in company workplace illness and injury prevention programs and assure adherence to accident-avoidance initiatives.
- Provide post-accident follow-up including reporting, investigation and liaison for insurance, legal and incident prevention purposes.
- Analyze daily and monthly results and communicate risks and opportunities to management for decision-making.
- Significant commercial property management and tenant management experience with demonstrated track record of success.
- Experience managing engineers/technicians, third-party vendors and contractors.
- Detail-oriented with a high level of accuracy and precision.
- Proficient in calculations and financial reporting.
- Advanced level of analytical, interpersonal and communication (both written and verbal) skills.
- Self-starter with strong time management, organizational and problem-solving skills.
- Proven ability to think, communicate and implement strategically.
- CPM, CFM or RPA designation preferred.
- Experience with Yardi, MRI, Kardin or work order systems is a plus.
- Proficiency with Microsoft Office software programs: Word, Excel and Outlook.
- Bachelor’s degree preferred.
- Team First
- Own It
- Professionalism
- Relationship-Oriented
- Integrity
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
- 8 hour shift
- Monday to Friday
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