Licensed Mental Health Clinician (U.S. Navy & Marines Reserve PHOP) - Norfolk, VA

Position Description & Qualifications

Looking for a Licensed Mental Health Clinician opportunity at a place where you can make a difference every day? Share your expertise and collaborative skills and make a positive impact on our military defense and the health of our Sailors and Marines by discovering your new role supporting this critical mission.

This position is contingent upon your ability to pass NACI investigation.

This is a remote position serving USNR and USMCR.

All the responsibilities listed below are considered essential functions of this position. PHOP Team Members provide proactive outreach to Reservists and their family members, conduct psychosocial health screenings, identify and connect clients to customized resources, and offer consultation to USMCR Home Training Center (HTC) and USNR Naval Reserve Center (NRC) leaders.

Responsibilities

• Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.
• Link Reservists and their Family Members to “good fit services” based on identified needs.
• Maintain accurate and timely case notes to document all service encounters.
• Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.
• Provide briefings and consultation to Reservists, Family Members and high-level military leaders.
• Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.
• Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.
• Travel one to two times a month on weekends to various HTCs and NRCs throughout the region.
• This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.

Qualifications

• Be a U.S. citizen.
• Be able to obtain/maintain/transfer NACI investigation.
• Have a Master’s Degree in Social Work, Psychology, or related behavioral health or a clinical degree and 2 years of professional experience.
• Be independently licensed at the highest level in any U.S. State with one (or more) of the following:
  • Licensed Mental Health Counselor
  • Licensed Marriage & Family Therapist
  • Licensed Clinical Social Worker
  • Licensed Independent Clinical Social Worker
  • Licensed Clinical Professional Counselor
• Have the ability to work autonomously and as a member of a team.
• Be flexible and able to redirect efforts to incoming tasks taking precedence over current tasks, when needed.
• Have the ability to effectively manage multiple tasks and priorities.
• Have professional oral, written, and telephonic communication skills.
• Be able to rely on instructions, pre-established guidelines, prior experience, and good clinical/professional judgment to perform functions on the job.
• Be computer literate and have experience conducting internet research, utilizing case management databases, and using Microsoft programs such as Outlook, Word, Excel and PowerPoint.
• Have experience with telephonic and email assessment services as with Employee Assistance Programs (EAP).
• Have knowledge of military culture (not required, but preferred).
• Be available for weekend work/travel 1-2 times per month (50% of the time).

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work‑life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time‑off programs that support work‑life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities.

EEO Statement

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.