Front of House Manager

Job Overview

Now Hiring: Front of House Manager – Bar West
📍 Richmond, VA
Bar West is looking for a hands-on, high-energy FoH Manager to help lead our team, drive revenue, and deliver an exceptional guest experience.
If you thrive in a fast-paced environment, know how to run a floor, and can balance operations, events, and team leadership, we want to talk to you.
What You’ll Do
As a FoH Manager, you’ll be a vital team member working alongside of the Directors of Operations and Marketing, helping lead all front-of-house operations while driving performance across service, events, and staffing.
Lead the Floor

• Run shifts as Manager on Duty and take full ownership of service execution
• Stay active on the floor—directing staff, adjusting flow, and ensuring a great guest experience
• Jump in where needed and lead by example

Drive Business Performance

• Manage labor in real time to hit targets and maximize efficiency
• Build and adjust schedules based on business levels
• Monitor key metrics like sales, labor %, and guest spend
• Identify opportunities to increase revenue through upselling and programming

Own Events & Guest Experience

• Manage the full event process—from inquiry to execution
• Respond to leads quickly and follow up consistently
• Ensure events run smoothly and exceed guest expectations
• Work closely with our events team on large parties and buyouts

Develop the Team

• Lead, coach, and hold accountable a team of FOH staff
• Set clear expectations and maintain high standards
• Support hiring, training, and ongoing development
• Help build a strong, positive team culture

Support Programming & Growth

• Help execute themed nights, events, and promotions
• Contribute ideas that drive traffic and repeat business
• Work with leadership on marketing and guest engagement

What We’re Looking For

• 3+ years in a high-volume restaurant or bar
• At least 1 year in a management or leadership role
• Strong floor presence—you know how to run a shift, not just manage from the office
• Experience with events or high-energy hospitality concepts is a big plus
• Comfortable with POS systems (Toast preferred) and scheduling tools (7shifts)
• Organized, accountable, and able to handle multiple priorities

What You Can Expect

• Full-time role (40–50 hours/week)
• Nights, weekends, and holidays required
• Opportunity to grow with a concept that values events, energy, and guest experience

Compensation & Benefits

• Salary: $50,000 – $60,000 per year (based on experience)
• Performance Bonus: Bonus structure tied to revenue growth and bottom-line performance
• Health Insurance: 50% employer-paid
• Paid Time Off (PTO)
• Opportunity for growth within a dynamic, event-driven concept

Why Bar West
We’re not a standard bar—we’re built around community, events, and high-energy experiences. This is a role for someone who wants to be in the middle of it all, leading from the floor and helping shape the direction of the business.
Apply Today
If you’re ready to step into a leadership role where you can make an impact, we’d love to meet you.