Case Manager Mental Health/Substance Use

Horizon Behavioral Heal
Lynchburg, VA

Job Description

Job Description

Hours : Full-time – 37.5 hours per week (Monday through Friday, 8:30 a.m. – 5:00 p.m.)

Location : Lynchburg VA, 24501

Compensation dependent on experience

Position Summary

The Case Manager promotes and supports individuals who are at risk of developing or who have mental health and/or substance use issues. Services include assessing, monitoring, and linking to services, supportive level counseling, education, and advocacy. Case management services may also be provided to a small number of priority population women with substance use disorders as needed.

Required Education and Experience

  • Bachelor’s degree from an accredited college or university in an applicable human services field; or relevant education which indicates that the individual possesses the required knowledge, skills, and abilities.
  • A minimum of one (1) year of relevant mental health, developmental disability, and/or substance use work experience with the identified population, or a combination thereof that demonstrates that the candidate possesses the required knowledge, skills, and abilities; and/or an equivalent combination of education, training, and experience that provides the individual possesses the required knowledge, skills, and abilities.

Related Knowledge, Skills and Abilities

  • Services, systems, and programs available in the community including primary health care, support services, eligibility criteria and intake processes, generic community resources, and mental health, developmental disabilities, and substance abuse treatment programs.
  • The nature of serious mental illness, developmental disabilities, and substance abuse depending on the population served, including clinical and developmental issues.
  • Different types of assessments, including functional assessments, and their uses in service planning.
  • Treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination.
  • The service planning process and major components of a service plan.
  • The use of medications in the care or treatment of the population served.
  • All applicable federal and state laws, state regulations, and local ordinances.
  • Identifying and documenting an individual's needs for resources, services and other supports.
  • Using information from assessments, evaluations, observation, and interviews to develop individual service plans.
  • Identifying services and resources within the community and established service system to meet the individual's needs; and documenting how resources, services, and natural supports, such as family, can be utilized to achieve an individual's personal habilitative/rehabilitative and life goals.
  • Coordinating the provision of services by public and private providers.
  • Work as team members, maintaining effective inter- and intra-agency relationships.
  • Work independently, performing position duties under general supervision.
  • Engage and sustain ongoing relationships with individuals receiving services.
  • To drive and must possess a valid Virginia driver’s license. May be called upon to travel to any Horizon worksite; transport clients, provide services to clients at other locations. Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites.
  • To participate in and successfully pass behavioral intervention training; includes both verbal de-escalation skills and physical skills techniques to be utilized with consumers as needed.
  • Willing and available to work modified schedules (weekends, holidays, etc.) as required.
  • Demonstrate a positive regard for individuals and their families (e.g., allowing risk taking, avoiding stereotypes of developmentally disabled people, respecting individuals' and families' privacy, believing individuals can grow).

The Best Benefits for Those Who Take Care of the Community

We’re proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon’s annual wellness programs and various opportunities to interact with the community through the year. Horizon’s clinical sites are NHSC/HRSA approved for clinical student loan repayment and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.

To Apply – Please visit our online career center at

Horizon Behavioral Health is an Equal Opportunity

#HBH123

Posted 2026-03-27

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