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Referral Coordinator

Sentara Health
Virginia Beach, VA
City/State
Virginia Beach, VA

Work Shift
First (Days)

Overview:

Sentara Health is currently seeking a full-time remote - Referral Coordinator!

Position Location: This is a remote position, and you must be located near Sentara Independence in Virginia Beach or Hampton Roads area. You must be able to travel on-site for training, for connectivity issues, or as needed for meetings, etc.

Job responsibilities:
  • Provides a direct link between patients, primary care providers, specialty providers, and insurance companies.

Education:
  • High school diploma or equivalent REQUIRED

Certification/Licensure:
  • No specific certification or licensure requirements

Experience:
  • 1 year of Health Insurance Plans experience REQUIRED
  • Experience in a high-volume call center preferred
  • Medical terminology preferred.
  • Knowledge of Medicare, Medicaid and third-party payers.
  • One year of experience with insurance verification/referral processing preferred.
  • Knowledge of EPIC preferred.
  • Proficient in use of computers and excellent organizational skills.

Talroo-Allied Health, Health Plan, Healthcare, Health Insurance, SMG, Medical Group, Clinic, Customer service, referral, coordinator, EPIC, Medicare, Medicaid, MCO, Managed Care, Call center, high volume, medical terminology, insurance verification

.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down - $10,000

• Reimbursement for certifications and free access to complete CEUs and professional development

• Pet Insurance

• Legal Resources Plan

• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Posted 2026-07-03

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