Account Associate - State Farm Agent Team Member

Mark Crump - State Farm Agent
Newport News, VA

Job Description

Job Description

Benefits:

  • License reimbursement
  • Life insurance
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Mark Crump - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
TENURE BONUSES:
  • Year One - Men's Suit or Designer Purse
  • Year Two - Watch
  • Year Five - Cash Bonus
  • Year Ten - All-Inclusive Vacation with guest of your choice
All employees are eligible to earn quarterly bonuses, plus the opportunity to quality for an annual trip.

Posted 2026-05-14

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