ED Patient Access Tech

My client, a reputable healthcare client in Norfolk, VA, is hiring for a day shift and night shift ED Patient Access Tech.

Job Description:

Currently the patient registration techs in the ED are divided into 3 areas and they will be trained on all areas-

1. Quick Book - this is the most basic patient registration when they walk into the ER. They will get the patient name, DOB, basic demographic info to get them checked in. There is no insurance verification at this point - they will go straight to the triage nurse to go over systems.

2. Minor Care - This is bed side registration for patients that should be in and out pretty quickly. Bed side registration includes -insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions. Responsible for accurate data collection, documentation, and data retrieval with computerized systems - getting the rest of the demographic info needed

3. Main Treatment Area- this is the same process as minor care however these are for more serious patients - full registration

They also have mental health registration, which they are seeing alot of recently

Qualifications to Apply:

• Have to be able to work in high volume and high pressure environment
• Strong customer service/patient experience - they are dealing with kids so this is huge for CHKD. This is the most important qualification
• Currently willing to train if no registration experience Just looking for strong customer service and ability to work in a fast paced environment
• EPIC experience would be helpful
• Insurance Verification is helpful
• Billing/Coding understanding is helpful
• Strong computer skills - they work in EPIC, Eclipses, PowerChart and FirstNet
• Need to be comfortable dealing with the traumas that come in as well as all illnesses

APPLY NOW!!!!

This is a Contract position based out of Norfolk, VA.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Norfolk,VA.

This position is anticipated to close on Apr 16, 2026.

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The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.