ServiceNow Developer (Reston, VA- Hybrid)
Location: Reston, VA - Hybrid
Must Have : OMT and TSOM
Job Description:
- Develop, configure, and maintain ServiceNow applications, focusing on Telecom modules (C, Integration Hub, Flow Designer).
- Build innovative solutions that enhance user experience and improve operational efficiency.
- Conduct testing, validation, and troubleshooting to ensure functionality, performance, and seamless data flow.
- Collaborate with stakeholders to gather requirements and translate them into technical designs.
- Provide mentorship and guidance to junior developers, promoting a collaborative learning culture.
- Customize and configure ServiceNow forms, fields, tables, workflows, notifications, and access controls.
- Develop workflows, client scripts, UI policies, and business rules.
- Create and maintain custom applications on the ServiceNow platform.
- Integrate ServiceNow with enterprise systems via APIs, web services, and integration tools.
- Perform system upgrades, patches, and ongoing platform maintenance.
- Ensure optimal system performance and proactively address issues.
- Maintain detailed technical documentation, including workflows, processes, and configurations.
Requirements:
- 7+ years of hands-on experience in ServiceNow-based projects.
- Mandatory Telecom-specific module expertise in OMT, TSOM, TSM, TNI, CMDB, SOMT, Integration Hub, and Flow Designer.
- Note: Generic ServiceNow experience will not be considered.
Certifications (Preferred):
- CSA (Certified System Administrator)
- CAD (Certified Application Developer)
- CIS (Certified Implementation Specialist)
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