Closing Manager

The Mortgage Closing Manager leads the closing department to ensure residential mortgage loans are finalized accurately, compliantly, and on time. This role oversees daily operations, including workflow management, document review, and funding, while serving as the final point of contact for borrowers, agents, and lenders. The position requires strong communication skills, deep knowledge of mortgage loan servicing, and proficiency with loan origination software such as Encompass, as well as a thorough understanding of regulations including TRID and RESPA.

Responsibilities

• Lead and manage the mortgage closing department to ensure all residential loans close accurately, compliantly, and within established timelines.
• Oversee daily closing operations, including workflow coordination, document review, and funding processes.
• Serve as the final point of contact for borrowers, real estate agents, and lenders throughout the closing process, providing clear and timely communication.
• Review closing documentation for accuracy and completeness, ensuring alignment with regulatory requirements and internal policies.
• Maintain strict compliance with mortgage regulations, including TRID and RESPA, and ensure all closing practices adhere to current guidelines.
• Mentor, guide, and support closing team members to promote high performance, accuracy, and consistent service standards.
• Collaborate with internal stakeholders and external partners to resolve closing issues and remove obstacles that could delay funding.
• Monitor and optimize departmental workflows to improve efficiency, reduce errors, and enhance the borrower experience.
• Utilize loan software such as Encompass to manage files, track progress, and ensure accurate data entry and documentation.
• Identify process improvements and contribute to the development and implementation of best practices within the closing function.

• Minimum of 3 years of experience in a managing role, preferably within mortgage closing or a related mortgage operations function.
• Hands-on experience with mortgage loan servicing processes and procedures.
• Strong understanding of mortgage regulations and compliance requirements, including TRID and RESPA.
• Proficiency with loan origination and closing software, such as Encompass.
• Proven ability to lead and mentor a team in a fast-paced, deadline-driven environment.
• Excellent verbal and written communication skills for interacting with borrowers, agents, and lenders.
• Strong attention to detail and accuracy in reviewing and finalizing closing documentation.
• Solid organizational and time management skills to manage multiple files and priorities simultaneously.

• Experience overseeing end-to-end residential mortgage closing processes.
• Background in managing workflow, funding, and document review in a regulated financial services environment.
• Ability to analyze and improve operational processes to enhance efficiency and borrower satisfaction.
• Comfort working with distributed teams across multiple locations.

This permanent role offers the opportunity to take ownership of a critical function in the mortgage lifecycle while working with a collaborative team spread across the nation. You will contribute directly to a smooth borrower experience, gain exposure to a broad range of mortgage operations, and develop your leadership skills in a stable, long-term position.

Work Environment

This is a full-time position with a Monday through Friday schedule. You will work as part of a coordinated team distributed across the nation, collaborating closely through digital tools and loan software such as Encompass to manage and finalize residential mortgage closings.

Job Type & Location

This is a Permanent position based out of Fairfax, VA.

The pay range for this position is $90000.00 - $100000.00/yr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Fairfax,VA.

This position is anticipated to close on May 15, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.