Director, Clinical Education & Development

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE

Every day, YOUhelp us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.

Together, we are united by a mission greater than ourselves, a purpose rooted in healing.

ABOUT THIS JOB

Location:Richmond, VA

Department: Clinical Education

Schedule: Monday-Friday, 8:15AM-5:00PM (with events after hours)

Clinical Status: Non-Clinical

HOW YOU’LL MAKE AN IMPACT

The Director of Clinical Education & Development is responsible for the OPO’s training strategy and oversees the design, development, and implementationof all aspects of the OPO’s educational programs ensuring high-quality clinical training and professional development for the staff. Collaborates with OPO leadership, educators, and clinical teams to align educational initiatives with the organization’s strategic goals and to foster a culture of continuous learning and clinical excellence. Responsibilities include curriculum development, staff competency assessment, mentorship, and quality improvement initiatives. Evaluates the clinical effectiveness, deficiencies, and concerns to OPO leadership and ensures solutions are developed to close performance gaps. Works to ensure that all educational content and clinical practice align with evidence-based standards, internal policies, and the strict regulations of federal agencies like the Centers for Medicare & Medicaid Services (CMS) and the Organ Procurement and Transplantation Network (OPTN).

WHAT YOU’LL DO

• Strategy: Creates strategies and tactics that focus on aligning educational initiatives with organizational goals, regulatory requirements, and evidence-based practices. Conducts ongoing assessments of educational programming to ensure effectiveness. Uses internal and external benchmarks to evaluate performance and identify opportunities for improving donation outcomes. Works with OPO and Quality leadership to identify knowledge gaps and areas for improvement.
• Program Development & Management:Designs and delivers comprehensive education and training programs for OPO staff, including new-hire onboarding, ongoing education, and competency assessments. Training topics cover a variety of topics that support OPO operations. Designs, delivers, and coordinates onboarding and orientation programs for new staff, ensuring they receive the foundational training needed for success in their roles. Provides ongoing education and professional development opportunities to staff to enhance clinical and relational skills, knowledge, and competence. Provides mentoring and coaching to designated preceptors and/or unit trainers.
• Program Evaluation & Continuous Improvement:Uses internal and external benchmarks to evaluate performance and identify opportunities for improving donation outcomes. Designs and administrators need assessments to determine training needed. Using the Kirkpatrick Evaluation Model, assess training program effectiveness and makes necessary solutions to improve training outcomes. Evaluates the effectiveness of educational programs through feedback, competency assessments, and measurable outcomes. Monitors clinical training program performance across departments and identifies gaps and implements improvements to ensure clinical staff competency.
• People Leadership:Provides oversight to assigned teams by supervising, guiding, and directing employees to be effective team members. Ensures that everyone is equipped with the right skills, tools, and talents necessary for executing their duties. Using the established people processes(performance, development, succession, and career) to ensure that their team’s level of performanceand capabilities meet current and future standards.
• Financial Management:Allocates resources for clinical education and development, monitors budget performance, drives accountability, and fosters a culture of financial responsibility within their team.

WHAT YOU’LL BRING

Minimum Requirements:

• Bachelor’s Degree – Nursing
• Active Registered Nursing License
• Valid State Driver’s License
• TEN (10) years leadership experience managing direct reports
• FIVE (5) years training experience within the business, healthcare, or transplant industry to include developing curricula course materials for adult learners. Related industries to be considered
• FOUR (4) years nursing experience in a clinical setting

Preferred Experience/Skills/Certifications:

• Master’s Degree – Nursing, Education, or related field
• Certified in Adult Learning Principles
• FIFTEEN (15) years leadership experience managing direct reports
• SEVEN (7) years training experience in a healthcare/medical setting
• FOUR (4) years nursing experience in either critical care, medical/surgical trauma, thoracic, cardiovascular, pediatric, or ER

Key Knowledge, Skills, & Abilities:

• Strategic Thinking: Strategic planning and interfacing especially for complex or critical products. Impact of regulatory changes on internal processes and products. Clear, comprehensive understanding of the link between department/function and business strategy
• Curriculum Development / Adult Learning: Demonstrated understanding of educational principles and methodologies and adult learning principles
• Computer:PowerPoint, Excel, Word, Outlook, Microsoft Suite
• Coaching/Teaching Skills: Ability to articulate course materials in a manner in which is easily understood and value added
• People Development: Actively engages in talent management practices (selection, promotion, development and engagement) to cultivate a workforce that is well aligned with current and emerging talent needs
• Research / Problem Solving: Leads thorough analysis of situations with appropriate attention to detail and the big picture including consideration of impact at multiple levels of the system
• Communication Skills: Written, verbal and presentation; ability to engage, inspire and influence people. Strong interpersonal skills. Ability to interact with employees and external customers at all levels
• Time Management: Ability to manage multiple conflicting priorities
• Relationship Management: Builds and sustains partnerships across organizational boundaries and functions as well as outside the organization to achieve common goals and outcomes

WHY JOIN LIFENET HEALTH

When you join LifeNet Health, you're not just taking a job, you’re joining a mission-driven community dedicated to making a global impact through regenerative medicine. You’ll be part of a workplace that values authenticity,collaboration, and the drive to make a difference.

We recognize that great work happens when people feel supported. That’s why our total rewards package is designed to help you thrive both professionally and personally.

Here’s how we support YOU:

• Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won’t break the bank.
• Profit Sharing Plan- Share in the success you help create.
• 403(b) Retirement Plan- Invest in your future with confidence.
• Paid Parental Leave- 6 weeks to bond with your newest family member.
• Corporate Sponsored Events- Celebrate milestones and build connections.
• Generous Paid Time Off- Because balance matters:
  • 18 vacation days (based on position, tenure, and state laws)
  • 9 sick days (subject to local and state regulations)
  • 9 holidays (7 standard + 2 floating)
• Flexible Work Program- For approved roles,how and where you perform best.
• Tuition reimbursement- We invest in your growth and education.
• Career & Leadership Development- Expand your impact and potential.
• Wellness Program- Prioritize your health with holistic resources.
• Employee Assistance Program (EAP)- Support for you and your household.
• Incredible teammates- Collaborate with passionate, dedicated professionals.

Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the “at-will” nature of employment at LifeNet Health.

COMPENSATION

Salary Range: $132,690 - $176,921

Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience.The pay range for this position is $132,690annually (entry level qualifications to $176,921 annually(experienced in this role). Actual compensation may be higher based on the successful candidate’s knowledge and relevant experience.

EQUAL OPPORTUNITY EMPLOYER

LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

As part of our commitment to safety, we maintain a drug-free workplace and conduct pre-employment substance abuse screening.