Consumer Resolution Specialist (Call Center)
Bilingual Spanish is a PLUS!
1-2 years of high-volume collections experience required.
Responsibilities:
- Knowledge of debt collection laws to include the FDCPA.
- Work assigned accounts to develop recovery strategies that work for consumers and clients.
- Resolve consumers concerns and respond to complaints with professionalism in a manner that satisfies the consumer and de-escalates the situation.
- Proven time management and organization skills a must.
- Experience negotiating in a collections call center environment. Proven performance in debt recovery is preferred.
- Capability to communicate effectively both verbally and in writing.
Experience:
- Sales Experience
- Customer Service
- Call Center
All employment offers are conditioned on passing a preemployment drug screen and background check.
Recommended Jobs
Account Executive - Enterprise
Job Description Job Description Salary: Account Executive Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are a…
Manufacturing Engineering Supervisor
The Supervisor – Manufacturing Engineering is a dual-role position with both leadership & hands-on Engineering responsibilities. This role will be responsible for contributing and guiding a team of M…
Early Learning Director
Job Type Full-time OUR CULTURE Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionalit…
Senior Patent Attorney, Video Compression
Job Description Job Description Senior Patent Attorney, Video Compression About Ofinno: Ofinno is a leading research and development lab headquartered in Reston, Virginia, specializing in …
Billing Administrator Manager
Billing Administrator Manager Beyond Eyecare • Location: Remote • Job Type: Part-Time, Independent Contractor (1099) • Starting Pay: $24/hour About the Role We’re looking for a Billin…
Firearms Retail Specialist
Job Description Job Description Purpose of Position: The Firearms Retail Specialist (FRSS) is responsible for maintaining outstanding customer service in a prompt and courteous manner, process…
Oracle APEX Developer / Programmer Analyst
Seeking Oracle and APEX developer to modernize financial system. Professional experience working with Web based applications using Oracle as a backend is required. In-depth knowledge of Oracle Databas…
Occupational Therapist OT
Job Description Job Description OT FT $7,500 Retention Bonus is Available! Norfolk Health & Rehabilitation Center is looking for a caring and dedicated Occupational Therapist who is licensed i…
Heavy Equipment Operator - Richmond, VA
Job Description Job Description Caton Construction Group, one of the Caton Companies, headquarters in Troy, VA is growing! Currently seeking Equipment Operator(s) for our roadway projects in Rich…
Pool Attendant
Job Description Job Description Description: Overview Join our team as a Pool Attendant and be the heartbeat of a safe, clean, and welcoming swimming environment. In this energetic role, yo…