Call Centre Representative
:
Call Centre Representative
What should you have to qualify: -
Education: -
- Associate degree and/or above.
Requirements: -
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company's new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Basic knowledge or experience in computer related technologies.
- Ability to perform in a team environment.
- Positive attitude with good communication skills.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
- Under 1 year
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
Work Location: In person
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