Virtualization Administrator/Engineer
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.
Job Description
Virtualization Administrator/EngineerThe Virtualization Administrator/Engineer supports the Infrastructure Management Team’s enterprise virtualization environment, serving as both a technical expert and team lead. This role is responsible for ensuring the stability, security, performance, and continual improvement of the VMware-based infrastructure while leading and mentoring team members and coordinating day-to-day work.Key Responsibilities
- Serve as a team lead for the virtualization operations team, providing technical guidance, mentoring, work prioritization, and coordination with leadership and stakeholders.
- Provide day-to-day support for the Infrastructure Management Team’s virtualization environment in a large enterprise setting.
- Apply VMware patches, updates, hotfixes, and STIGs to vCenters and ESXi hosts, as well as any Windows servers/workstations that are maintained by the Virtualization Team.
- Identify trends and recurring issues, implement solutions and improved processes, and shift the environment from reactive support to proactive monitoring and prevention.
- Develop and maintain SOPs and QRGs to automate tasks and enable user self-service where appropriate.
- Conduct process reviews and recommend changes to increase efficiency, reliability, and scalability.
- Align technical work with customer strategic goals, offering recommendations that reflect a clear understanding of requirements.
- Maintain proper security posture through continuous monitoring, testing, and evaluation of systems and solutions on the network.
- Support the Change Management process, including planning, documentation, risk assessment, and implementation of approved changes.
- Monitor and manage ticket queues, ensuring incidents and requests are resolved within SLAs and documented.
- Deliver customer service by gathering requirements, troubleshooting issues, and providing timely resolutions.
- Provide input to Disaster Recovery and COOP plans and participate in related exercises.
- Plan and manage server hardware/software upgrades and related infrastructure projects.
- Perform server and rack installations, including cabling, configuration, and documentation.
- Prepare and deliver status reports and briefings to leadership and customers, communicating progress, risks, and issues.
- Write and maintain PowerCLI scripts to automate monitoring, configuration, and management tasks.
- Develop processes and tools to transition capabilities to Network Operations and Tier 2 teams, including monitoring, documentation, and playbooks.
- Implement and refine monitoring solutions and help define response procedures so Level 1 and 2 teams can resolve issues without escalation.
- Research and report on end-user response time, application and system performance, and overall availability.
- Support hardware and software lifecycle processes, including planning, refresh, and retirement.
- Monitor and report on application, system, and infrastructure health and capacity.
- Create automated solutions for data collection and reporting on performance and availability.
- Perform other related duties as assigned.
- Bachelor’s degree in information technology, computer science, or related field; or equivalent combination of education, certifications, and experience.
- 8–12 years of experience as a virtualization administrator/engineer.
- Experience supporting large enterprise virtualization environments.
- Hands-on experience with VMware installation, configuration, and administration.
- Proficiency with PowerCLI scripting.
- Strong problem-solving, analytical, and process-improvement skills.
- Dependability, accountability, and responsiveness to direction and feedback.
- Demonstrated customer service experience, including engagement with senior military and government leadership.
- Ability to present technical information to audiences with varying skill levels.
- Ability to conduct training for users and team members.
- Skill in engaging stakeholders to track progress, manage expectations, and meet timelines.
- Experience with hardware and software lifecycle processes.
- Excellent written and verbal communication and documentation practices.
- Strong organizational, collaborative, and teamwork abilities.
- Ability to quickly assimilate new information and self-study new technologies.
- Maintain current industry knowledge of relevant concepts and practices.
- Ability to work under time constraints and manage multiple priorities.
- Flexibility and adaptability to changing requirements and new projects.
- Must have baseline certification(s) at interview to meet DoW 8570.01-M IAT Level II (e.g., CompTIA Security+ CE).
- Must obtain an additional certification within six months of hire (e.g., VMware Certified Technical Associate (VCTA)); details to be discussed with the Enterprise Operation Manager.
- Must comply with updated DoW 8140 requirements when implemented.
- Maintain and upgrade certifications as required.
- Active Secret clearance at time of interview, with ability to maintain an active clearance.
- Primary work location: Falls Church, Virginia.
- Three days onsite and up to two days telework; onboarding period may require up to 60 days onsite.
- Work hours and days determined upon hire; subject to change based on mission requirements from GDIT or USG leadership.
- Up to 10% travel, including conferences (up to two annually) and site visits as needed.
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: Internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay, and paid time off
- Community: Award-winning culture of innovation and a military-friendly workplace
Work Requirements
Years of Experience
8 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
VMware Certified Technical Associate - Cloud (VCTA-Cloud) | VMware - VMware
CompTIA Security+ CE | CompTIA - CompTIA
Travel Required
Less than 10%
Citizenship
U.S. Citizenship Required
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