Director, ILS Transformation & Strategy

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary
Responsible for the overall management of the Logistic Analysts, Import Rail Billing and Export Rail Billing for the US. Provides guidance and support to supervisors and team members. Implements and manages process improvement efforts to reduce service failures and increase productivity. Analyzes operational and performance data and trends to guide decision making. Oversees idle / dwelling cargo to devise plan for immediate action as well as perform root cause analysis and work with rail suppliers for long term improvement initiatives. Collaborates and liases between Equipment and Intermodal teams to develop holistic network planning to optimize operations and reduce costs. Responsible for implementing and managing cost saving initiatives and analyzing operational spend to identify cost saving opportunities through ownership of monthly cost reviews. Collaborates proactively with other internal departments, vendors, and customers to resolve issues and improve service quality. Coordinates directly with truck, marine and rail supplier contacts on daily basis to ensure train plan matches CMA needs to move IPI cargo within set KPI timeframe. Responsible for decision-making of cargo routing (i.e. ondock / offdock) and communicating deviations to Long Beach OCU team for implementation. Communicates to Commercial members the status of rail network and actions associated for achieving network fluidity. Works with HO Line Management on routing optimization initiatives. Produce forecasts for rail and marine partners, manages balanced flows throughout rail network alongside Equipment group where empty logistics is impacted and maintains on-time performance reporting, highlighting where performance is not up to par to invoke contractual terms related to performance. This position will also be responsible for supporting process improvement and technological advancements, leading the projects as needed from all ILS viewpoints.
The Director, ILS Analytics and Strategy will be required to work with HO Line Management to implement changes to vessel and North America IPI routing. On a regular basis, this role will also be meeting with vendors, internal stakeholders, customers, etc and will be providing reports and presentations to support the efforts of the ILS group. Weekly, this person will also be providing an internal performance and action plan to CMA leadership.

Functions & Duties
• Delegates tasks and provide guidance and support
• Provides ongoing feedback related to employee performance
• Ensures subordinates adhere to company policy and procedures
• Serves as Training Specialist team to rail operations group
• Communicates with marine, rail and barge vendors to ensure adequate service levels are maintained
• Makes decisions on routing options to ensure the most efficient and cost-effective routes are utilized and also communicates guidance to union jurisdiction where applicable
• Works collaboratively with other department managers to resolve current and potential issues/hold-ups
• Generates and disseminates communication to key stakeholders related to health of US/NAM rail network
• Generates and analyzes weekly and monthly KPIs
• Identifies, implements, and manages strategies to improve operational performance
• Implements and manages cost savings initiatives
• Analyzes operational data and trends in order to guide decision making
• Analyzes operational spend to identify cost savings opportunities
• Analyzes service failures to determine root causes and identify methods to eliminate similar issues going forward
• MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED

Knowledge, Skills, Abilities

• Knowledgeable of business operations (CS, EXP, IMP, Logistics, Intermodal)
• Knowledgeable of MS Office, LARA, LISA, QlikSense and other related IT Applications
• Possesses strong leadership, interpersonal, and time management skills
• Proficient with cost/financial analyses
• Possesses strong leadership, interpersonal, and time management skills
• Demonstrates strong customer service skills and passion
• Demonstrates a sense of urgency
• Detail-Oriented person with strong organizational skills
• Identifies root causes to problems
• Defines and resolves problems
• Resolves conflict in a positive manner
• Possesses excellent written and verbal communication skills
• Possesses excellent reporting and presentation skills
• Possesses solid analytical skills
• Delegates work and holds people accountable for completion
• Manages multiple tasks and issues simultaneously (multi-tasking)
• Possess meeting facilitation and leadership skills
• Prioritizes challenges and issues
• Works collaboratively with other departments and individuals
• Follows company policies and procedures

Qualifications

Education
Required/Preferred Education Level Description
Required Bachelor’s Degree
Preferred Master’s Degree

Work Experience
Experience Years of Experience Description
General Experience 5-10 years
Industry Experience 3-5 years

Come along on CMA CGM’s adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at [email protected]