Program Director

At Commence, we’re the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care.

With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care.?

Requirements

As Program Director, you will operate in a federal healthcare environment, working with stakeholders in organizations like the Defense Health Agency and Veterans Affairs. You will drive the adoption of advanced technologies to modernize healthcare delivery – in line with broader federal initiatives to implement digital health tools around automation using artificial intelligence and machine learning. This is a high-impact program leadership position, offering the opportunity to shape program strategy, improve healthcare outcomes, and expand the program’s scope.

• Provide strategic leadership and oversight for all projects under the program, ensuring on-time, on-budget delivery of high-quality technical solutions.
• Implement robust delivery frameworks to achieve operational excellence, risk management, and contract compliance across the program’s portfolio.
• Manage cross-functional teams comprising software engineers, analysts, healthcare SMEs, and project managers
• Ensure the team is resourced, and focused on meeting program objectives in a fast-paced environment.
• Coordinate with the technology teams on the integration of advanced technologies (e.g., workflow automation, clinical tools, AI-driven tools) to streamline processes and enhance program outcomes.
• Serve as the primary liaison to the client. Maintain excellent communication with senior stakeholders. Proactively manage expectations and build trust by consistently delivering value and addressing client needs.
• Champion a culture of continuous improvement and digital transformation.
• Identify and pursue opportunities to expand the program’s scope and value. Cultivate strong relationships with clients and partners to position the program for additional task orders and extensions.

Qualifications

• Bachelor’s degree related management or technical field
• Minimum of 7 years of experience in delivery management or program management
• Direct experience leading projects or programs for federal healthcare clients (e.g., Department of Defense, Department of Veterans Affairs, or similar)
• Experience managing large, cross-functional teams and delivering complex, multi-million-dollar technology led implementations
• Demonstrated ability to grow and expand programs through excellent service delivery and relationship-building
• Excellent communication skills, both written and verbal. Proficient at engaging with senior stakeholders
• Strong analytical and problem-solving abilities.

Work Environment/Physical Demands

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a remote position. While performing the duties of this job, the employee regularly works in a climate-controlled environment. Candidates must be able to sit, read, work on a computer, and watch a computer screen for extended periods of time. Occasionally required to stand, walk, use hands and fingers, kneel or crouch.

Commence is an equal employment opportunity employer. All personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law.

Commence.AI is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. If you require a reasonable accommodation to participate in the application process due to a disability, please contact Human Resources at (757) 306-4920 or [email protected]. Please note that unless you are requesting an accommodation, all applications must be submitted through our online application system.