Talent Acquisition Change Strategist

Capital One
Richmond, VA

Overview

Talent Acquisition Change Strategist

The Talent Acquisition Change Management, Communications and Training (CCT) team consults on initiatives impacting recruiting processes, platforms and policies, helping shape the outcome and set our recruiters, hiring managers, interviewers and candidates up for success. We’re seeking a change management professional to join our team to support TA’s evolving recruiting enablement needs at a global scale.

If you’re passionate about advocating for streamlined and standardized processes, delivering delightful end user experiences, partnering across a robust organization to tackle complex problem statements, and bringing innovative priorities to life while balancing change fatigue–the Change Strategist role may be for you.

What we’re looking for:

  • A change expert who knows how to bring people along on the journey.

  • A dot-connector who draws synergies between different teams and bodies of work with a lens for up and downstream impacts.

  • An enablement champion who considers the training, support resources and L&D experiences best suited to set end users up for success in their roles.

  • A strong communicator comfortable distilling ideas in different formats, with peers and leaders alike.

  • An innovative thinker who can bring fresh perspective to historical processes.

  • An adaptable strategic partner who is comfortable shifting priorities as new needs arise in order to best meet the demands of the TA organization.

What you’ll do:

  • Develop and execute change management and communication plans to support changes to the policies, processes or systems that drive Talent Acquisition.

  • Influence opportunities for scalability and standardization in recruiting processes.

  • Maintain thorough and well-managed project plans to drive partners toward shared outcomes, with an eye for what’s next.

  • Consult and problem solve across a network of global partners to advocate for the best change management outcomes.

You’ll love your job the most if you:

  • Take initiative, aren’t afraid to fail and ask thoughtful questions.

  • Can remain results-focused while juggling multiple priorities, navigating between short-term tactical requirements and long-term strategic considerations.

  • Thrive in a collaborative environment with cross-team engagement while also being comfortable working independently.

  • Work quickly without compromising quality, knowing that iteration and input make for better results.

  • Enjoy voicing your perspective, challenging status quo and bringing an eye for new or different ways of doing things.

  • Are comfortable working in the unknown and driving for clarity in gray space.

Please note, this role involves working with partners across various time zones and may occasionally require calls outside of normal working hours.

Basic Qualifications:

  • At least 2 years of Change Management or Project Management or Human Resources experience

Preferred Qualifications:

  • Bachelor’s degree or military experience

  • Experience working in Recruiting

  • Experience working in Communications

  • Experience working in Process Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $108,900 - $124,300 for Principal HR Associate

Richmond, VA: $98,900 - $112,900 for Principal HR Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Posted 2026-02-06

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