Logistics Coordinator

Job Description

Job Description

We are looking for a highly organized and meticulous Logistics Coordinator to join our team outside of Richmond, Va. This is a Contract-to-Long-Term position, providing a fantastic opportunity to grow with a rapidly expanding manufacturing company. The role is based onsite and offers consistent hours, with the guarantee of a pay increase upon transitioning to a long-term role.

Responsibilities:

• Coordinate and manage outbound shipments, including domestic and international deliveries, ensuring timely and cost-effective transportation.

• Obtain competitive shipping quotes by working closely with freight brokers and carriers.

• Prepare and verify all shipping documents, including customs paperwork when necessary, to ensure compliance.

• Monitor and track shipments, promptly resolving any delays or issues with delivery.

• Maintain accurate and up-to-date shipping records in the company’s logistics system.

• Provide proactive communication to customers about order statuses, shipment tracking, and delivery timelines.

• Address customer inquiries and resolve logistics-related concerns in a thorough and timely manner.

• Collaborate with warehouse and production teams to prioritize and meet shipping deadlines.

• Work with internal teams to ensure accurate order processing and availability of inventory for shipments.

• Offer input on customer orders, including special delivery instructions and scheduling requirements.

• Minimum of 2 years of experience in logistics, shipping, or distribution roles.

• Proficiency in Microsoft Office, including Excel. Preferably experience with NetSuite.

• Strong organizational and multitasking skills to manage multiple shipments and priorities effectively.

• Experience with coordinating domestic and international logistics, including customs documentation.

• Ability to communicate professionally and effectively with customers, vendors, and internal teams.

• Familiarity with logistics systems and software for maintaining accurate shipping records.

• Problem-solving skills to address and resolve delivery delays or customer concerns.

• Proficiency in obtaining competitive shipping quotes and managing cost-effective transportation.

• Knowledge of freight brokerage and carrier coordination processes.