Medical Assistant

Medical Assistant/CNA/EMT

Just 4 Kids Urgent Care is seeking a versatile Medical Assistant and Medical Receptionist to provide an excellent patient experience. This valuable cross-trained staff member will tend to a variety of duties within the Rexburg and Idaho Falls Clinics. It is anticipated that two 12-hour shifts will be needed per week in either clinic. The Medical Assistant/Receptionist will maintain the check-in process as well as assist medical staff in performing a variety of clinical tasks.

Patient Care:

• Prepare examination and treatment rooms with necessary instruments.
• Take patient histories and vital signs.
• Screen and direct patient calls to appropriate staff.
• Maintain confidentiality with all patient information (HIPAA).

Clerical:

• Provide accurate and timely documentation to staff, insurance carriers and clinic leadership.
• Correspondence by phone, in person, or in writing with regard to patient care, i.e. insurance carriers, physicians, non-clinic physicians.
• Maintain patient records for clinical use, medical records use, billing use, physicians' review, etc.
• Document patient files, records, forms, and other info.
• Complete opening and closing procedures.
• Be sure work area appears neat, well stocked, and organized.

Reception:

• Provide exceptional guardian and patient encounters.
• Determine the priority of patients' needs based on the severity of their symptoms.
• Obtain necessary insurance information to add/update patient account(s) in EHR.
• Keep patients informed of their account information and status.
• Answer telephone calls, record and deliver messages for other staff members.
• Perform various clerical duties such as copying/scanning forms, reports, patient info, etc.
• Collect payments, insurance co-pays, medicine charges, etc.
• Upon discharge, distribute patient records to proper departments or offices.
• Maintain a tidy, clean lobby and work area.

Other Duties:

• Maintain disposable and non-disposable supplies, i.e. wound care supplies, laundry, etc.
• Provide general information of department policies and procedures.
• Attend required meetings, re-certifications, and participate in committees as requested.
• Maintain clean, professional working/treatment area.

Accept and assume responsibility for special projects as they arise. Ensure a superior patient experience, by embracing the J4K mission and values, and treating all with compassion and respect.

Qualifications:

• Minimum High school diploma or equivalent.
• Ability to successfully complete new hire training program.
• Maintain current BLS certificate.
• Maintain current MA, CNA, or EMT license.