F&B Outlet Manager

Job Description

Job Description

Description:

The F&B Outlet Manager plays a critical support role in the daily operation of a food and beverage outlet. They serve as the floor leader during service, assist with scheduling, training, and inventory, and act as the acting manager in the Department Head or Associate F&B Manager’s absence.

Key Responsibilities include:

Daily Operations & Service Supervision

· Lead opening and closing procedures, including shift checklists and team communication.

· Conduct daily pre-shift meetings and ensure service flow aligns with outlet standards.

· Provide guest recovery support and uphold service expectations.

· Monitor cleanliness, readiness, and proper pacing during service.

· Perform other job-related duties as assigned, including temporary reassignment to support operational needs.

Staff Support & Development

· Assist in training and onboarding new staff.

· Provide real-time feedback and coaching on service execution.

· Support in maintaining discipline and morale across shifts.

· Contribute to creating a team-oriented, positive workplace culture.

Administrative Assistance

· Assist in schedule building and time edits as needed.

· Participate in inventory counts and ordering.

· Submit reports and daily service logs.

Cross-Functional Collaboration

· Liaise with kitchen and stewarding teams to maintain service flow.

· Coordinate with Events and MODs for guest experience needs.

· Communicate supply, maintenance, or staffing issues as they arise.

QUALIFICATIONS

· 2+ years of supervisory experience in a fine dining or upscale restaurant.

· Proven leadership and team support skills.

· Strong understanding of service standards and outlet operations.

· Basic experience in scheduling, inventory, and administrative functions.

ADDITIONAL REQUIREMENTS

· Must be available for a flexible schedule including nights, weekends, and holidays.

· Must be able to stand for long periods and lift up to 25 lbs.

· Role supports and upholds Boar’s Head Resort’s Standards, defined by Preferred Hotel Group and Forbes standards of service and guest care.