Dining Room / Floor Manager

The Oyster Farm at Kings Creek – Cape Charles, VA

The Oyster Farm at Kings Creek is entering a new era of structure, service excellence, and leadership. We are seeking a hands-on, hospitality-driven Dining Room / Floor Manager to lead service operations in our waterfront restaurant and lounge.

This is not a clipboard manager role.
This is a presence-on-the-floor leadership position.

Our property includes:

• Waterfront dining room.
• Main bar.
• Second-floor sunset lounge.
• Event center & catering operations.
• Pier bar & marina operations.

We need someone who can command a floor, elevate service standards, and move fluidly between management and execution.

• Leading nightly service in the dining room and bar.
• Guest engagement and service recovery.
• Running food when needed.
• Assisting and covering bar shifts when required.
• Training servers and bartenders on standards and hospitality.
• Maintaining service flow and timing.
• Monitoring table touches and guest satisfaction.
• Assisting with scheduling and shift accountability.
• Coordinating with kitchen leadership for pacing.
• Overseeing cleanliness and presentation standards.
• You must be comfortable jumping into any role at any moment.

The Right Person Is:

• Naturally hospitable and observant.
• Calm and decisive under pressure.
• Able to multitask without losing composure.
• Prolific in guest interaction and service awareness.
• Detail-oriented with strong floor presence.
• Capable behind the bar (craft cocktail experience preferred).
• Professional in appearance and communication.
• A leader by example — not by volume.
• You should be able to read a room in seconds.

Requirements:

• 3+ years in restaurant leadership (fine dining or upscale casual preferred).
• Strong bartending knowledge.
• Proven ability to manage high-volume service.
• Experience training staff.
• Weekend & evening availability.
• ServSafe certification preferred.

What We’re Building:

This is a culture reset.

We are rebuilding pride, accountability, and consistency across the entire resort. This role works directly with the General Manager and Executive Chef to ensure the guest experience matches the quality of the setting.

From the first greeting to the final sunset cocktail — service must feel intentional.

If you believe hospitality is performance, awareness, and discipline — we want to meet you.

Compensation: Position offers excellent benefits, including medical, dental and 401K.