Shipping Clerk

RP Professional Services is a rapidly growing technology consulting firm headquartered in Virginia. We’re an 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) serving both federal and commercial customers. At RP, we help our clients achieve their mission by developing value-driven, customized solutions that are executed by the best people. Our dedication to our employees and clients is driven by our promise to deliver excellence, value, and flexibility. “People, not just Resources” is more than our motto; it’s the foundation on which we are built.

RP is seeking a Shipping Clerk to support the National Science Foundation (NSF) under the Logistics and Operational Support Services (LOGISS) contract. In this role, you will support NSF shipping and receiving operations by ensuring deliveries are received, processed, tracked, and distributed accurately and efficiently. You will help maintain inventory accountability through barcode processing and ensure documentation is complete and properly recorded in NSF systems.

This position is based on-site at NSF Headquarters in Alexandria, VA .

Responsibilities:

• Validate the shipment and receipt of incoming products, ensuring items are properly received and documented.
• Process incoming deliveries through NSF shipping and receiving workflows, including logging and scanning shipments.
• Apply and track barcode asset tags for incoming accountable property and maintain accurate records in NSF systems.
• Process and update the status of incoming and outgoing barcode assets using client web-based tracking tools.
• Collaborate and communicate with shipping team members, customer service representatives, and internal NSF clients to ensure smooth delivery and receipt operations.
• Maintain strong customer relationships by responding professionally and appropriately to inquiries and service requests.
• Monitor incoming email requests from internal clients and ensure requests are handled in a timely and accurate manner.
• Provide backup support for shipping and receiving operations as needed to ensure uninterrupted coverage.
• Maintain a clean, neat, and organized work area consistent with NSF operational standards.
• Support cross-training and assist with other contract functions as required, including helping train and support team members.
• Other duties as assigned.

Requirements

• High school diploma or equivalent (additional education preferred).
• Experience in shipping, receiving, logistics, warehouse operations, or mailroom support.
• Strong attention to detail and time management skills.
• Strong written and verbal communication skills, including customer service experience.
• Ability to manage a variety of customer needs and provide solutions appropriately.
• Active listening skills and ability to remain patient and calm under pressure.
• Ability to work independently and collaboratively as part of a team.
• Ability to work for any U.S. employer without requiring sponsorship.

Preferred Qualifications

• Experience with asset tracking systems (e.g., Archibus or similar tools).
• Experience processing accountable property and applying barcode tags.
• Experience supporting federal agencies or large enterprise facilities.
• Familiarity with loading dock operations and shipping/receiving logs

Benefits

• Medical, Dental, and Vision coverage

• Up to 4% retirement match with 100% vesting
• Company-paid Short-Term and Long-Term Disability
• Company-paid basic life insurance
• Vacation & Sick Leave

RP Professional Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.