Microsoft M365 Administrator (Hybrid)

The Microsoft M365 Administrator is responsible for managing and maintaining the agency’s Microsoft 365 (M365) environment to ensure its secure, reliable, and efficient operation. This role focuses on the deployment, configuration, and ongoing support of M365 cloud services such as Exchange Online, SharePoint Online, OneDrive for Business, Teams, Power BI, Power Automate, Power Apps, and related collaboration tools. The administrator ensures agency staff can effectively leverage M365 services to meet mission and business requirements.
Key Responsibilities
·Oversee installation, configuration, and maintenance of M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, Power BI, Power Automate, Power Apps, and CoPilot.
·Manage user accounts, permissions, licensing, and access controls to maintain a secure and efficient environment.
·Provide Tier II/III support for M365-related issues, including troubleshooting escalated incidents, service outages, and complex system errors.
·Monitor and optimize the performance of M365 services, ensuring efficient resource utilization and minimal downtime.
·Implement and maintain security configurations, patch testing, and compliance with agency baselines and federal standards.
·Develop, implement, and test backup and disaster recovery solutions for M365 services.
·Maintain comprehensive documentation for M365 configurations, policies, and procedures.
·Work closely with other IT teams to integrate M365 with on-premises systems (e.g., Active Directory, Entra ID, Intune) and cloud services (e.g., Azure).
·Train and support end-users on M365 features, functionality, and best practices to maximize adoption.
·Stay current on Microsoft roadmap and emerging technologies, recommending enhancements to improve business productivity.
Minimum Qualifications
·Bachelors degree in Computer Science, Information Technology, or a related field.
·Minimum of 3-5 years of experience in M365 administration
·Demonstrated hands-on experience with Exchange Online, SharePoint Online, Teams, Intune, and Azure AD/Entra ID.
·Experience implementing security, compliance, and governance policies in a federal or regulated IT environment.

Certifications
·Microsoft 365 Certified: Administrator Associate or equivalent Microsoft certifications.
·Preferred ITIL v4 certification or familiarity with IT service management best practices.
·Preferred Experience supporting federal agency IT environments, including compliance with FISMA, NIST, and OMB guidelines.

Other Requirements

• Must pass background investigation.
• Must be a U.S. Citizen.

Company Overview

Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9, and on the list for last 4 years!), A3T is experiencing industry leading recognition and growth. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Veteran-Owned Businesses, and is featured in CyberSecurity Ventures / Cybercrime Magazine! “As a go-to Women-Owned Cybersecurity company in US and internationally”. As part of our growth, we are looking for YOU to join our growing team.

A3T offers excellent benefits to enhance the work-life balance, including:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term & Long-Term Disability
• 401k Retirement Savings Plan with Company Match
• Paid Holidays
• Paid Time Off (PTO)
• Tuition and Professional Development Assistance
• Parking/Travel Reimbursement (metropolitan areas)