OPC In House Part Time

As a Westgate Resorts  OPC (Off Property Consultant) you will be the frontline for the Westgate Resorts Marketing Team! Your primary responsibility will be to promote Westgate Resorts throughout Williamsburg. By encouraging vacationers to visit our resorts by offering them extremely low rates on discounted theme park and attraction tickets.  You will also be required to book room nights sell attraction tickets and provide concierge services for visitors and guests who are here on vacation.   

As an  OPC  you will :

• Persuade potential clients to visit Westgate Resorts by maximizing their savings
• Engage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualify
• Provide 5-Star customer service to guests/clients to increase resort tour sign-up rates ticket sales and resort room bookings while representing Westgate Resorts to its highest standard
• Utilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions
• Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift
• Maintain a professional appearance and work environment at all times with a clean clutter free work station
• Stay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate Resorts
• Have opportunities to work and travel to off-site events pop-up locations and conventions with little to no advanced notice but within an acceptable distance based on business needs experience and/or performance. Additional details regarding commission expenses etc. will be discussed upon scheduling these events will be discussed upon scheduling these events

To perform this job successfully an individual must be able to perform each essential duty and responsibility satisfactorily. Additionally the person must possess and adhere to the following core company values:

• Integrity
• Passion
• Work Ethic

Qualifications :

The requirements listed below are representative of the knowledge skill and/or ability required.

• Must be outgoing and assertive
• Must be able to handle cash and tickets accurately and securely
• Enjoy working with tourists
• Positive Self Motivated and be able to work in a team environment
• Excellent face to face customer service skills
• Will need to be able to overcome objections
• Requires a flexible work schedule including mornings nights weekends and holidays
• Passionate about genuinely helping clients get a better deal and improving their overall vacation experience
• May be required to stand for long periods of time in outdoor and/or indoor environments
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers clients and other team members of the organization

Additional Information :

Why Westgate 

• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e. hotels resorts restaurants entertainment etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.

  This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.

Remote Work :

No

Employment Type :

Full-time