IT Management Specialist

Job Description

Job Description

Description:

OCH Technologies is seeking an experienced IT Management Specialist that will provide project management and analytical support to an IT organization charged with implementing and sustaining a comprehensive IT benchmarking program. This role is critical in supporting enterprise-wide improvement through data-driven assessments, best practice identification, and executive-level reporting.

Location

Remote

Core Responsibilities & Duties

· Provide project management support, including coordination of meetings, tracking action items, and managing critical project tasks.

· Prepare executive-level briefings and presentations for senior leadership.

· Support IT benchmarking pre-assessment activities: conduct customer interviews, evaluate questionnaire responses, and develop follow-up questions.

· Participate in Benchmarking Assessment visits: capture subject matter expert feedback, gather observations, and generate out-brief presentations.

· Develop comprehensive reports detailing observations, recommendations, and potential best practices.

· Track and monitor progress on action items related to service improvements and best practice implementation.

· Create and maintain benchmarking documentation, including SOPs, templates, checklists, tools, and process artifacts for use in a centralized process library.

The responsibilities and duties listed above are flexible and subject to change based on operational need.

Minimum Qualifications

Education

Bachelor’s degree from an accredited university or equivalent years of relevant work experience

Experience

· At least two (2) years’ of practical experience in industry, government, or consulting in IT management

· A minimum of five (5) years’ of experience in contingency contracting and/or use of contingency tools

Security Clearance Requirement

Candidate must have an active Secret clearance

Licenses/Certifications

· IT Infrastructure Library (ITIL) version 3 (V3) certification

Preferred Qualifications

· Specific knowledge and experience with the ITIL framework desired

Other Required Skills and Abilities

· In-depth knowledge of IT service delivery and strategic IT management.

· Demonstrated capability in benchmarking IT services and identifying best practices.

· Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.

· Proficient in Microsoft Excel, Access, Word, PowerPoint, and SharePoint.

· Proven experience in IT project management using Microsoft tools (e.g., Project, Excel, SharePoint).

About Us : At OCH, we are more than just a government contracting firm; we are innovators and leaders in providing cutting-edge IT services and cybersecurity solutions. Driven by a set of fundamental values, we excel in creating secure, efficient, and forward-thinking solutions that empower the government agencies we work with. Our commitment to maintaining the highest standards of integrity, adapting swiftly to new challenges, and focusing on the people we serve ensures that we consistently exceed expectations and lead the industry in innovation and reliability.

What Defines Us:

• Integrity - We act with unwavering honesty, ensuring every decision is rooted ethically.
• Adaptable - We swiftly adapt to changes, seizing opportunities to innovate and lead.
• People-Focused - We prioritize relationships, championing growth and mutual success.
• Accountable - We own our outcomes, striving for excellence through continuous improvement.
• Collaborative - We cultivate teamwork, harnessing diverse talents to forge groundbreaking solutions.

Why Join Us?

Step into a role at OCH where your contributions make a tangible impact. Join a team that values creativity and initiative, offering a platform to transform the landscape of government IT services. Here, your work is not just a career—it's a mission. Embrace the opportunity to grow, innovate, and excel alongside industry leaders who are as passionate about technology as they are about making a difference. Plus, we offer a comprehensive benefits package designed to support your well-being and work-life balance, including:

• Paid time off and Holidays
• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Short-term disability, long-term disability, and life insurance - Employer Paid!
• 401(k)
• Additional Voluntary Life Insurance
• Tuition Reimbursement

& More!

E-Verify Participation: OCH Technologies, LLC is a participant of E-Verify to verify the identity and employment eligibility of newly hired employees.

Veteran’s Preference and Accessibility Statement : At OCH Technologies, we deeply respect and appreciate the unique skills and experiences that veterans bring to our team. As a federal contractor, we proudly offer preference to qualified veterans and wholeheartedly encourage them to apply. We want you to know that your service and dedication will always be valued here! Additionally, we are committed to creating a workplace that is open, welcoming, and accessible to everyone. In line with the Americans with Disabilities Act (ADA), we provide reasonable accommodations throughout the hiring process to ensure that individuals with disabilities can apply without barriers. If you need assistance or accommodations, please don't hesitate to contact us at [email protected]—we’re here to help.