Salesforce Solution Architect

Department: Information Technology

Classification: Info Technology Spec 3

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE 40 hrs/wk)

Location: Fairfax VA

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visa sponsorship

Pay Band: 06

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

About the Department:

The mission of the Enterprise Applications (EA) department is to plan implement and maintain integrated central and distributed information systems and associated databases that support the business needs of the university. The Customer Relationship Management (CRM) team plays a critical role.

About the Position:

The Salesforce Solution Architect serves as the strategic and technical leader responsible for designing implementing and optimizing Salesforce solutions across the institution. This role guides the architecture and governance of Salesforce platformsspanning Sales Service Marketing and Education Cloudsto support institutional goals in recruitment engagement and student success. As a key member of the Information Technology Services (ITS) organization the Salesforce Solution Architect provides direction on architecture integrations and best practices ensuring the Salesforce ecosystem remains secure scalable and aligned with business strategy. The Architect provides technical leadership to administrators and developers mentors staff and partners with business stakeholders to deliver innovative data-driven solutions.

Responsibilities:

• Leads the design and implementation of scalable Salesforce architecture supporting multiple business units;
• Collaborates with institutional leaders and IT teams to define and drive Salesforce strategy governance and platform roadmap;
• Serves as the principal technical authority for Salesforce integrations data architecture and security;
• Oversees Salesforce solution design configuration and customization across Sales Service Marketing and Education Clouds;
• Conducts architecture reviews to ensure solutions are robust compliant and aligned with enterprise standards;
• Provides technical leadership for developers and administrators; establishes coding testing and deployment best practices;
• Partners with project managers to ensure successful delivery of Salesforce initiatives including scoping resourcing and risk management;
• Develops and maintains Salesforce governance processes and documentation;
• Leads proof-of-concepts and prototypes to evaluate emerging Salesforce features and technologies;
• Ensures compliance with accessibility privacy and security standards (including W3C ADA and Section 508);
• Mentors team members promotes knowledge sharing and fosters a culture of innovation and continuous improvement; and
• Serves as a senior member of the Salesforce Center of Excellence advocating for platform adoption and best practices.

Required Qualifications:

• Bachelors degree in related field or the equivalent combination of education and experience;
• Extensive experience as a Salesforce Solution Architect Technical Lead or Senior Developer with hands-on experience designing multi-cloud Salesforce solutions;
• Proven success in implementing and integrating Salesforce with other enterprise systems;
• Strong understanding of Salesforce configuration customization and integration tools (e.g. REST/SOAP APIs Informatica MuleSoft or Ethos);
• Deep knowledge of Salesforce platform architecture data modeling security and development lifecycle management;
• Proficiency with release management tools such as Copado Gearset or Flosum;
• Familiarity with agile methodologies and modern DevOps practices;
• Excellent communication stakeholder management and leadership skills;
• Salesforce Certified Application Architect; and
• Salesforce Certified Integration Architect.

Preferred Qualifications:

• Salesforce Certified System Architect;
• Salesforce Certified OmniStudio Consultant or Developer;
• Salesforce Certified Technical Architect (CTA);
• Salesforce Certified Education Cloud Consultant;
• Prior experience in higher education or nonprofit environments;
• Experience managing Salesforce Marketing Cloud and Education Cloud solutions;
• Background integrating Salesforce with data warehouses or analytics tools (e.g. Tableau CRM);
• Familiarity with OmniStudio and industry-specific data models;
• Ability to lead technical teams and collaborate effectively across departments;
• Strong analytical and problem-solving skills with a focus on solution quality and maintainability;
• Commitment to security compliance and accessibility standards; and
• Ability to balance strategic vision with practical execution.

Instructions to Applicants:

For full consideration applicants must apply for Salesforce Solution Architect at and submit the online application to include three professional references with contact information and provide a Cover Letter/Letter of Intent with Resume for review.

Posting Open Date: November 17 2025

Posting Close Date: November 30 2025

Open Until Filled: No