Accounts Receivable Technician

Accounts Receivable Technician

Lead with Purpose — and Make Every Home a Place of Growth and Care

At Grafton Integrated Health Network, we’re guided by a shared purpose: helping individuals with complex needs live meaningful, fulfilling lives. As an Accounts Receivable Technician, your impact supports that mission from a financial operations perspective. You will play a key role in ensuring accurate billing, timely reimbursement, and strong revenue cycle management processes. Through attention to detail, collaboration with internal departments, and consistent follow-through, you help maintain the financial stability that allows our clinical and residential teams to continue delivering high-quality, person-centered care.

Join us - and experience the deep fulfillment of knowing your work truly makes a difference!
Be part of a team that leads with heart and grit, the Grafton way—where leadership, compassion, and dedication come together to change lives.

This position is responsible for processing billing, payments and other forms of billing for services rendered by providers . Reports to the Accounts Receivable Manager .

ESSENTIAL JOB FUNCTIONS

• Reviews and processes financial data for new and returning clients to ensure all documents / information is present to successfully bill and get paid for the expected services provided.


• Coordinates information with internal staff / departments and outside contacts / agencies in order to ensure various pieces are in place for Grafton to successfully get paid for services performed.


• C reates and processes billing for Medicaid, Medicare, Agencies, Commercial payers, and patients.


• Processes and balances payments and/or denials received from payers or clients.


• Reviews client accounts for discrepancies or problems when an account is opened to conduct other business, as well as during scheduled reviews of outstanding balances . Makes corrections to accounts or transactions, following established guidelines and procedures.


• Creates and distributes financial reports to designated internal customers.


• Assists internal and external customers with billing questions and issues .


• Reports job status as requested by supervisor.


• Works closely with supervisor to communicate departmental issues and procedural problems.


• Provides training on billing processes or E H R as requested by supervisor.


• Processes write-offs and refunds to private pay and third parties.


• Monthly balancing of business processed.


• Assists in testing and updating the E H R system .


• Works with programmers on necessary updates to paper and electronic billing formats.

• Monitors and maintains an adequate quantity of office supplies necessary for the daily department functions.

• Filing of financial documents into paper record keeping system.

MINIMUM REUIREMENTS

• Graduation from high school or GED .


• Requires intermediate to advanced level of Excel spreadsheet and Word processing skills.


• Three to five years of office, financial, or billing related experience preferred.


• Electronic Health Record experience preferred.

EMPLOYEE BENEFITS:

Caring for You, So You can Care for Others:

• Medical, dental and vision


• Flexible Spending & Health Savings Accounts


• Generous Paid Time Off plan & attendance incentives


• Employer Paid Life Insurance


• Employee Assistance Program (EAP)


• Short-term disability (STD)


• Long-term disability (LTD)

Stronger Together: Supporting Your Growth & Success:

• Paid Career Development - we pay you while becoming certified in CPR, Ukeru , Mandt and other career training!


• 401(k), including an employer match up to $2,500 annually


• Education Assistance up to $5,250 annually


• As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness

If you have issues applying or have any questions about this position, please reach out to us at [email protected]

Grafton is an equal employment opportunity employer and tobacco-free workplace.