Sales Associate

EXPRESS
Leesburg, VA
Overview

About PHOENIX

P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at and

About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Store Name

Leesburg Premium Outlets

Responsibilities

Express is seeking a Retail Sales Associate to join our team .

The Sales Associate is responsible for p roviding a great in-store shopping experience for our retail customers w hile assi stin g with addit iona l tasks such as stocking, cleaning, folding merchandise, etc.

Key Responsibilities
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a Great Customer Experience
  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
  • Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications
  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements

Critical Skills & Attributes
  • Previous retail experience preferred
  • Customer service skills and ability to interact with customers
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Demonstrated collaborative skills and ability to work well within a team

Benefits And Compensation

PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Closing

If you would like to know more about the California Consumer Privacy Act click here.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Posted 2026-02-09

Recommended Jobs

Outside Sales Representative

Sparks Group
Dulles, VA

Job Summary/Company : Sparks Group has partnered with a fast-growing, woman-owned supplier in the multifamily and hospitality construction industry looking for an ambitious and self-motivated Outsi…

View Details
Posted 2025-10-28

Requirements Integration Officer

Core One
Tysons, VA

Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to ach…

View Details
Posted 2026-02-10

Senior Visual Designer

Simple Thread
Glen Allen, VA

Job Description Job Description We are looking for a thoughtful, detail-oriented designer to be the next member of our growing developer-owned, remote-friendly, people-first, hyphen-loving company. …

View Details
Posted 2026-01-28

Sous Chef

Nami Nori - Atlantic Park
Virginia Beach, VA

Launchpad Hospitality is hiring a Sous Chef to join the team at Nami Nori's new Virginia Beach location, an iconic restaurant where Pharrell Williams is a partner. We’re looking for someone energetic…

View Details
Posted 2026-01-23

Material Handler I

Veolia
Richmond, VA

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technol…

View Details
Posted 2026-01-16

Office Assistant

Biotherapeutics Inc.
Blacksburg, VA

Summary: Our BioTherapeutics Inc. (BTI) team believes that personal growth is a dynamic process. Here at BTI, each position is designed for employees to grow continually into new roles as the team d…

View Details
Posted 2026-01-28

Project Engineer II

PC Construction Company
Alexandria, VA

PC is seeking a Project Engineer to join our growing Mid-Atlantic/ Virginia Special Projects Group and contribute to the success of our Water and Wastewater treatment facilities team. The right candi…

View Details
Posted 2026-02-09

Line Cook

Common House
Richmond, VA

About Common House: Common House  is a gathering space that cultivates community through unique programming, thoughtful design, and diverse style of dining. Today, we have Houses in Richmond's Art…

View Details
Posted 2025-12-01

Digital Sales Associate - Entry-Level Opportunity with Growth Potential

Wesley Finance Group
Arlington, VA

Career Changers Wanted – Your Next Big Opportunity Starts Here! Are you looking for a fresh start but unsure where to begin? At Wesley Finance Group, we specialize in turning ambition into success,…

View Details
Posted 2025-12-17

Brand Manager

Reyes Beverage Group
Chesapeake, VA

Responsibilities: Position Responsibilities:  The Marketing Brand Manager will strengthen supplier relations through development, communication, and monitoring of their business plans  As a Marke…

View Details
Posted 2026-02-05